Sheraton Anaheim, Anaheim, Service

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Rank

20th

Out of 158

Sheraton Anaheim	Average Price: $181 Check Rates

Hotel Class:

900 South Disneyland Drive

Anaheim, 92802 View map

3-Star Hotel Rank: 6 of 25
Average review rating: 3.64

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (9) , Travelocity (22) , Expedia (10) , TripAdvisor (524) , BedBugRegistry (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (53) bath (23) bathroom (141) bed (60) breakfast (163) charge (30) check in (70) check out (15) complimentary (17) concierge (13) cost (33) deal (23) dinner (25) discount (15) downtown (22) exterior (14) fee (27) food (116) freeway (41) front desk (100) hotel (989) housekeeping (18) laundry (17) lobby (124) location (108) manager (28) money (33) parking (106) pillow (12) pool (163) price (65) rate (38) recommend (62) restaurant (154) room (898) room service (30) service (179) sheets (17) shower (37) shuttle (328) staff (243) street (28) suite (44) to park (16) towel (26) value (33) view (36) walk (87) wireless (19)

Service

Appears in 179 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
convenient (8) customer (15) desk (9) excellent (15) food (23) free (11) good (39) great (39) guest (9) hotel (55) liked (10) location (8) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel is excellent Service brilliant breakfast great, we had superb meals in the Bistro at night the food was excellent.

"Pure Excellence " Read full review on TripAdvisor 4/9/2012 Vote

2. The staff were amazing, we've never stayed anywhere before which had fantastic customer service.

"Fantastic Hotel, great location " Read full review on TripAdvisor 4/8/2012 Vote

3. 3) the shuttle service was great, we used it both days that we went to and from the parks.

"Convenient location for Disneyland visits " Read full review on TripAdvisor 3/26/2012 Vote

4. I love the shuttle service to Disneyland.

"Recent stay at Sheraton Anaheim " Read full review on TripAdvisor 3/5/2012 Vote

5. Service was good, staff friendly and helpful.

"Ok, but tiring.. " Read full review on TripAdvisor 2/11/2012 Vote

6. This is a clasic Starwood Hotel - clean, good service, nice rooms, not too sure what the naysayers were looking for.

"Best hotel in Disneyland for the $$$$ " Read full review on TripAdvisor 1/29/2012 Vote

7. The shuttle services was wonderful.

"Excellent Stay for family. " Read full review on TripAdvisor 1/2/2012 Vote

8. First time there service was great.

"I would stay here again " Read full review on TripAdvisor 12/26/2011 Vote

9. The small Deli had good food and excellent service.

"I would stay here again " Read full review on TripAdvisor 12/26/2011 Vote

10. If you are looking for a five star hotel this is not for you, but that said you can't go past this hotel for it's presentation cleanliness and room sizes, we have stayed here on no less than 6 times and always go back, the restaurant for breakfast and diner is like most hotels eat outside somewhereThe shuttle service to the resort is a great service and is ALWAYS on time.

"Good value for a good hotel " Read full review on TripAdvisor 11/21/2011 Vote