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Rank
20th
Out of 158

Sheraton Anaheim

Average Price: $181  
 
Hotel Class:
900 South Disneyland Drive
Anaheim, 92802 View map  
3-Star Hotel Rank: 6 of 25
Average review rating: 3.64
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (10) , MyTravelGuide (9) , Travelocity (22) , TripAdvisor (524)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 28 comments. 
28% wrote positive comments about manager
The following words were used in comments with Manager:
complain (2)   complaints (4)   desk (6)   generous (8)   helpful (4)   hot (4)   hotel (8)   management (30)   nice (3)   night (4)   rude (4)   sick (2)   staff (4)   suite (2)   water (4)    
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1. The catering manager (Debbie Hodge) was an incredible help from before we decided to have our wedding here, until after the ceremony (THANK YOU DEBBIE).
"GREAT WEDDING LOCATION " Read full review on TripAdvisor   9/23/2010 Vote      
2. Second morning of no hot water I request some kind of compensation, and the manager offers one free night.
"Horrible Experience " Read full review on TripAdvisor   5/9/2010 Vote      
3. When I got back, I wrote the general manager a nice email and noted my complaints (the reservation girl, my faded bathing suit I had just bought, and the hot water issue).
"Nothing Fantastic But Nothing Awful " Read full review on TripAdvisor   9/29/2008 Vote      
4. When I got back, I wrote the general manager a nice email and noted my complaints (the reservation girl, my faded bathing suit I had just bought, and the hot water issue).
"Nothing Fantastic But Nothing Awful " Read full review on TripAdvisor   9/29/2008 Vote      
5. We went back to front desk to express our dissatisfaction with the property & the manager would not even look at us- she told us we were past the cancellation & would be charged if we didn't stay- she was VERY rude & unprofessional.
"Do not stay here " Read full review on TripAdvisor   10/7/2011 Vote      
6. 1) The staff are so friendly & helpful from the Chamber Maids to the General Manager nothing is ever too much trouble, if you ask for something then they get it for you, if you ask for directions then they find out & tell you.
"We Love the Sheraton Anaheim " Read full review on TripAdvisor   8/24/2011 Vote      
7. Everyone had a kind word for out little daughter - even the manager when she toddled off into his office.
"The friendliest hotel we've ever stayed in! " Read full review on TripAdvisor   6/30/2011 Vote      
8. By far, the biggest issue was hot water, and while the manager did promise to comp us one night (I'll believe it when I see it on the credit card statement) the utter lack of understanding and follow up by the staff really ruined the experience.
"Horrible Experience " Read full review on TripAdvisor   5/9/2010 Vote      
9. First morning I request that a manager contact me.
"Horrible Experience " Read full review on TripAdvisor   5/9/2010 Vote      
10. The assistant manager is standing right there.
"Horrible Experience " Read full review on TripAdvisor   5/9/2010 Vote      
   
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