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OpinionWell
Rank
20th
Out of 158

Sheraton Anaheim

Average Price: $181  
 
Hotel Class:
900 South Disneyland Drive
Anaheim, 92802 View map  
3-Star Hotel Rank: 6 of 25
Average review rating: 3.64
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (10) , MyTravelGuide (9) , Travelocity (22) , TripAdvisor (524)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 100 comments. 
58% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (12)   helpful (18)   hot (4)   hotel (19)   housekeeping (6)   management (5)   need (7)   nice (9)   problem (6)   rude (10)   service (10)   shuttle (9)   staff (29)    
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1. We found everyone at the hotel to be very nice and pleasant except for the front desk.
"Lack of care " Read full review on TripAdvisor   5/20/2012 Vote      
2. The front desk was helpful and gave me a schedule for the Disney parks as well as the schedule for their free shuttle.
"Convenient location for Disneyland visits " Read full review on TripAdvisor   3/26/2012 Vote      
3. The room we had was newly renovated according to the front desk and it was pretty nice.
"Convenient location for Disneyland visits " Read full review on TripAdvisor   3/26/2012 Vote      
4. Alexis at the front desk was a sweetheart and genuinely friendly and welcoming, always asking what else we needed.
"Best Hotel Near Disneyland " Read full review on TripAdvisor   1/9/2012 Vote      
5. The staff were wonderful (except for the Disney desk, I found those staff memebers to be curt and not very helpful at all), all the rest were brilliant, from the front desk to the GRA's that cleaned the room.
"Magical " Read full review on TripAdvisor   12/23/2011 Vote      
6. The front desk person was very nice; however, again, never even asked if I needed help getting my bags to my room.
"OK - but needs updating " Read full review on TripAdvisor   11/10/2011 Vote      
7. The front desk seems to be well staffed but no one goes out of their way to help meet your needs.
"It's ok if you're ok(with it) " Read full review on TripAdvisor   11/8/2011 Vote      
8. It seems like front desk didn't update them on the late check-out and we finally just said that we are leaving at 4pm so please come after that time.
"Stop knocking on my door, housekeeping! " Read full review on TripAdvisor   10/14/2011 Vote      
9. Typical Starwood service- front desk was helpful on check-in and all employees encountered were cheerful and went out of their way to assist.
"Very nice alternative to on-resort property " Read full review on TripAdvisor   10/8/2011 Vote      
10. Front Desk was very helpful and friendly.
"Friendly staff and close to convention center " Read full review on TripAdvisor   9/1/2011 Vote      
   
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