Hilton San Francisco, San Francisco, Service

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Rank

148th

Out of 493

Hilton San Francisco	Average Price: $187 Check Rates

Hotel Class:

2620 Jones Street

San Francisco, 94133 View map

3-Star Hotel Rank: 69 of 110
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (532) , Travelocity (14) , TripAdvisor (161) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (9) bar (14) bath (7) bathroom (22) beach (12) bed (27) bill (6) breakfast (72) charge (4) check in (22) checkout (4) check-out (5) complimentary (5) concierge (24) cost (11) deal (7) decor (6) dinner (5) downtown (12) food (13) front desk (36) hotel (300) housekeeping (8) lobby (28) location (147) manager (8) money (6) neighborhood (5) parking (44) pool (7) price (18) rate (16) recommend (30) restaurant (42) room (320) room service (7) service (45) shower (10) staff (112) street (43) suite (7) to park (3) towel (8) valet (6) valet parking (3) value (5) view (11) walk (32) waterfront (4) wireless (21)

Service

Appears in 45 comments.

68% wrote positive comments about service

The following words were used in comments with Service:
clean (3) concierge (3) customer (4) excellent (3) food (3) good (7) great (6) hotel (8) nice (4) poor (2) professional (2) recommend (2) resort (2) terrible (2) valet (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The breakfast in the morning was great albeit the service was a little slow.

"Great location and service " Read full review on TripAdvisor 3/31/2012 Vote

2. Great service, clean, and good continental breakfast buffet.

"Great hotel and great location " Read full review on TripAdvisor 3/1/2012 Vote

3. Great rooms, and service.

"Great location " Read full review on TripAdvisor 2/26/2012 Vote

4. The staff should all be commended on outstanding service during this very busy time.

"Outstanding Service & Location " Read full review on TripAdvisor 1/21/2012 Vote

5. Nice room, exceptional, helpful and friendly service,,, Super Great Location, Very Nice Buffet Breakfast.

"Couldn't/ Can't ask for anything more...Everything Perfect.... " Read full review on TripAdvisor 1/21/2012 Vote

6. Service is generally good, though some staff should smile more.

"Good hotel overall " Read full review on TripAdvisor 1/4/2012 Vote

7. Save yourself the trouble and stay across the street at the much nicer Marriott for $50 cheaper and valet service is included.

"Horrible Service!!!!!! " Read full review on TripAdvisor 12/30/2011 Vote

8. The service we recieved on arrival was excellent.

"Great location " Read full review on TripAdvisor 11/3/2011 Vote

9. Service is good, rooms are clean.

"Not a Hilton standard property " Read full review on TripAdvisor 10/31/2011 Vote

10. It is quite a small restaurant and does get busy, the staff were probably the most unefficient staff in the hotel which is a shame as we had great service from the front desk,concierge and valet.

"good stay " Read full review on TripAdvisor 10/9/2011 Vote