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OpinionWell
Rank
148th
Out of 493

Hilton San Francisco

Average Price: $187  
 
Hotel Class:
2620 Jones Street
San Francisco, 94133 View map  
3-Star Hotel Rank: 69 of 110
Average review rating: 4
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (27) , MyTravelGuide (532) , Travelocity (14) , TripAdvisor (161) , YahooTravel (14)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 8 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   management (8)   nice (2)   return (2)   welcoming (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The manager tried various means of correcting the situation, but the problem was with ATT.
"Outstanding Service & Location " Read full review on TripAdvisor   1/21/2012 Vote      
2. The general manager was nice while I was there, but it has now been 8 weeks, and no one returns my calls when it comes to getting covered for my stolen property.
"An unsafe hotel " Read full review on TripAdvisor   12/4/2011 Vote      
3. When we returned at 3pm, a new manager was on duty, he apologized and stated since we were Diamond members our room should have been ready.
"Unattentive Staff....needs updating! " Read full review on TripAdvisor   10/12/2011 Vote      
4. I had an opportunity to meet the general manager and he went out of his way to make my wife and I welcome and to make sure our stay met our expectations.
"Great Service, Great Location " Read full review on TripAdvisor   9/13/2010 Vote      
5. I had an opportunity to meet the general manager and he went out of his way to make my wife and I welcome and to make sure our stay met our expectations.
"Great Service, Great Location " Read full review on TripAdvisor   9/13/2010 Vote      
6. The staff was great and I'd like to extend a special thanks to Giselle Mallari the Front Office Manager.
"GREAT Hotel, GREAT Location " Read full review on TripAdvisor   7/11/2010 Vote      
7. I was incensed and sent an email to the Front Office Manager while sitting in Oakland with nothing to do.
"Overbooked rooms! " Read full review on YahooTravel   7/24/2008 Vote      
8. The Front Office Manager was very apologetic, upgraded us to a suite and had a nice welcoming basket in the room.
"Overbooked rooms! " Read full review on YahooTravel   7/24/2008 Vote      
   
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