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OpinionWell
Rank
148th
Out of 493
Hilton San Francisco
Average Price: $187
Check Rates
Hotel Class:
2620 Jones Street
San Francisco, 94133
View map
3-Star Hotel Rank:
69 of 110
Average review rating:
4
OpinionWell Value Index:
1
Traveler reviews analyzed:
Expedia
(
27
)
,
MyTravelGuide
(
532
)
,
Travelocity
(
14
)
,
TripAdvisor
(
161
)
,
YahooTravel
(
14
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(9)
bar
(14)
bath
(7)
bathroom
(22)
beach
(12)
bed
(27)
bill
(6)
breakfast
(72)
charge
(4)
check in
(22)
checkout
(4)
check-out
(5)
complimentary
(5)
concierge
(24)
cost
(11)
deal
(7)
decor
(6)
dinner
(5)
downtown
(12)
food
(13)
front desk
(36)
hotel
(300)
housekeeping
(8)
lobby
(28)
location
(147)
manager
(8)
money
(6)
neighborhood
(5)
parking
(44)
pool
(7)
price
(18)
rate
(16)
recommend
(30)
restaurant
(42)
room
(320)
room service
(7)
service
(45)
shower
(10)
staff
(112)
street
(43)
suite
(7)
to park
(3)
towel
(8)
valet
(6)
valet parking
(3)
value
(5)
view
(11)
walk
(32)
waterfront
(4)
wireless
(21)
See more
Manager
Appears in 8 comments.
100% wrote positive comments about
manager
The following words were used in comments with
Manager:
generous
(3)
management
(8)
nice
(2)
return
(2)
welcoming
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
The
manager
tried various means of correcting the situation, but the problem was with ATT.
"Outstanding Service & Location "
Read full review
on
TripAdvisor
1/21/2012
Vote
2.
The general
manager
was nice while I was there, but it has now been 8 weeks, and no one returns my calls when it comes to getting covered for my stolen property.
"An unsafe hotel "
Read full review
on
TripAdvisor
12/4/2011
Vote
3.
When we returned at 3pm, a new
manager
was on duty, he apologized and stated since we were Diamond members our room should have been ready.
"Unattentive Staff....needs updating! "
Read full review
on
TripAdvisor
10/12/2011
Vote
4.
I had an opportunity to meet the general
manager
and he went out of his way to make my wife and I welcome and to make sure our stay met our expectations.
"Great Service, Great Location "
Read full review
on
TripAdvisor
9/13/2010
Vote
5.
I had an opportunity to meet the general
manager
and he went out of his way to make my wife and I welcome and to make sure our stay met our expectations.
"Great Service, Great Location "
Read full review
on
TripAdvisor
9/13/2010
Vote
6.
The staff was great and I'd like to extend a special thanks to Giselle Mallari the Front Office
Manager
.
"GREAT Hotel, GREAT Location "
Read full review
on
TripAdvisor
7/11/2010
Vote
7.
I was incensed and sent an email to the Front Office
Manager
while sitting in Oakland with nothing to do.
"Overbooked rooms! "
Read full review
on
YahooTravel
7/24/2008
Vote
8.
The Front Office
Manager
was very apologetic, upgraded us to a suite and had a nice welcoming basket in the room.
"Overbooked rooms! "
Read full review
on
YahooTravel
7/24/2008
Vote
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