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Rank
294th
Out of 493

InterContinental Mark Hopkins San Francisco

Average Price: $249  
 
Hotel Class:
Number One Nob Hill
San Francisco, 94108 View map  
4-Star Hotel Rank: 35 of 37
Average review rating: 3.94
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 10 comments. 
The following words were used in comments with Towel:
clean (2)   coffee (2)   hotel (5)   soft (2)   staff (3)   walking (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The bathroom products were good quality and the towels were soft.
"Excellent hotel in the heart of San Francisco " Read full review on TripAdvisor   7/24/2010 Vote      
2. It was topped up with twice daily towel change , chocolates and ice delivered by our wonderful room attendant.
"History, Charm & Elegance at the Mark Hopkins " Read full review on TripAdvisor   8/12/2010 Vote      
3. The towels are smaller than any hotel that I've ever ben into.
"very overpriced, poor customer service, needs upgrade, " Read full review on TripAdvisor   7/5/2010 Vote      
4. I called to have towels sent to us and in less than one minute the doorbell rang - I've never seen such prompt service.
"Memorable Experience... " Read full review on TripAdvisor   1/21/2009 Vote      
5. The room itself had a fantastic view of downtown, but it was quite worn - there were scoff marks on the wall, it could have really used a paint job, and the cleaning was really bad - there were some almonds on the floor and a loooong hair on one of the towels (for whatever reason, finding other people`s hair always creeps me out).
"Worn " Read full review on TripAdvisor   6/13/2008 Vote      
6. I found one review about dirty towels in the room or something like that.
"Would stay nowhere else... " Read full review on TripAdvisor   2/9/2011 Vote      
7. The towels underneath our coffee pot were even stained with coffee.
"This is a four star hotel? " Read full review on TripAdvisor   2/5/2011 Vote      
8. Pros:- The hotel is a beautiful landmark- The room service staff was very friendly- Large walk in closet- Request for more towels was handled quickly and hotel staff that delivered them was friendlyCons- Dismal front desk staff- Noisy because of the cable cars- Small bathroom with very little counter space- Only 2 small thin towels were provided for 3 guests- Parking is $57/night- If you walk to the hotel, it's 5 steep blocks uphillTip- If you are running the SF marathon, be prepared to walk 5 steep blocks uphill afterwards or bring $5 to ride the cable car up to the hotel.
"Nice Hotel " Read full review on TripAdvisor   8/1/2010 Vote      
9. The toiletries were nice, but the towels were definitely older and not that soft.
"Hotel was fine, but nothing to write home about " Read full review on TripAdvisor   5/12/2010 Vote      
10. - Housekeeping did not replace bath towels after cleaning the room the next day.
"Disappointing " Read full review on TripAdvisor   4/27/2010 Vote      
   
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