InterContinental Mark Hopkins San Francisco, San Francisco, Staff

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OpinionWell
Rank

294th

Out of 493

InterContinental Mark Hopkins San Francisco	Average Price: $249 Check Rates

Hotel Class:

Number One Nob Hill

San Francisco, 94108 View map

4-Star Hotel Rank: 35 of 37
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (41) bath (13) bathroom (48) bed (40) bill (10) breakfast (61) brunch (6) charge (25) check in (22) check out (14) checkout (6) closet (8) complimentary (7) concierge (28) cost (23) deal (24) decor (6) dinner (17) downtown (8) fee (13) food (37) front desk (34) hotel (476) housekeeping (22) lobby (20) location (125) manager (19) money (12) parking (42) pillow (5) price (51) rate (22) recommend (32) restaurant (58) room (359) room service (19) service (122) shower (12) staff (132) street (38) suite (21) towel (10) valet (8) valet parking (7) value (17) view (170) walk (42) water pressure (6) wireless (8)

Staff

Appears in 132 comments.

The following words were used in comments with Staff:
attentive (6) beauty (7) clean (8) courteous (7) desk (10) friendly (28) good (9) great (20) guest (7) helpful (30) hotel (39) housekeeping (6) location (9) need (8) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was friendly and treated us very well.

"Beautiful Hotel and Friendly Staff " Read full review on TripAdvisor 3/10/2011 Vote

2. The staff were extremely friendly and helpful, the room was nice sized and the beds very comfortable.

"Fabulous stay for reasonable price (for a luxury hotel) " Read full review on TripAdvisor 2/16/2011 Vote

3. Check in was great with very friendly staff.

"Enjoyable Stay " Read full review on TripAdvisor 2/12/2011 Vote

4. Bellstaff offer next to no service and the Top of the Mark should close down, redecorate and hire new staff that actually wants to be in the service industry.

"Poor choice for business as Internet is quite inconsistant " Read full review on TripAdvisor 2/12/2011 Vote

5. Better yet, the Nob staff should simply go 'shadow' the staff at their sister property on Howard and take note of superb customer service skills.

"Poor choice for business as Internet is quite inconsistant " Read full review on TripAdvisor 2/12/2011 Vote

6. In past reviews, I have highlighted the wonderful staff and the service the hotel provide their guests.

"Would stay nowhere else... " Read full review on TripAdvisor 2/9/2011 Vote

7. Really helpful staff and friendly and available.

"Beautiful Hotel from a Bygone Era " Read full review on TripAdvisor 2/1/2011 Vote

8. The staff were polite and helpful at all times.

"Fabulous Hotel in a Brilliant Location " Read full review on TripAdvisor 1/30/2011 Vote

9. Wonderful staff.

"4 Star Hotel -- Should be 5 Star Hotel " Read full review on TripAdvisor 1/25/2011 Vote

10. Upon arrival I was very impressed by the staff.

"Great hotel with great staff " Read full review on TripAdvisor 1/16/2011 Vote