InterContinental Mark Hopkins San Francisco, San Francisco, Front Desk

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Rank

294th

Out of 493

InterContinental Mark Hopkins San Francisco	Average Price: $249 Check Rates

Hotel Class:

Number One Nob Hill

San Francisco, 94108 View map

4-Star Hotel Rank: 35 of 37
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 34 comments.

The following words were used in comments with Front desk:
friendly (6) great (2) guest (2) helpful (4) hotel (6) housekeeping (3) professional (2)

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1. Great front desk and concierge as well.

"The hotel is breathtaking and the service... " Read full review on TripAdvisor 10/13/2010 Vote

2. Wonderful hospitality from the front desk to housekeeping services.

"Fantastic! " Read full review on TripAdvisor 8/31/2010 Vote

3. Front desk was helpful but not terribly friendly.

"Great location, small room " Read full review on Expedia 9/1/2009 Vote

4. Friendly people at the front desk and at the entry.

"Wonderful Hotel! " Read full review on YahooTravel 5/12/2009 Vote

5. Our toilet was dripping, and when we called the front desk, we were told they'd send someone immediately, but they didn't show up until several hours later.

"This is a four star hotel? " Read full review on TripAdvisor 2/5/2011 Vote

6. When I handed my Priceline confirmation number to the front desk my reservation came up with another persons name.

"A very nice hotel in the heart of San Francisco " Read full review on TripAdvisor 12/15/2010 Vote

7. The front desk made an adjustment and I was given a room.

"A very nice hotel in the heart of San Francisco " Read full review on TripAdvisor 12/15/2010 Vote

8. The front desk staff and management, however, were professionally rude and unorganized.

"Five star hotel. Less than five star treatment. " Read full review on TripAdvisor 12/6/2010 Vote

9. On Wednesday afternoon I spoke to a female attendant at the front desk since the A/C was set at 60 degrees but the room was 74 degrees.

"A Trip with Lost Potential " Read full review on TripAdvisor 10/14/2010 Vote

10. Monday October 11, 2010 - Checked in, good service at the front desk, but the Air Conditioning did not work and it was hot in SF.

"A Trip with Lost Potential " Read full review on TripAdvisor 10/14/2010 Vote