InterContinental Mark Hopkins San Francisco, San Francisco, Service

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OpinionWell
Rank

294th

Out of 493

InterContinental Mark Hopkins San Francisco	Average Price: $249 Check Rates

Hotel Class:

Number One Nob Hill

San Francisco, 94108 View map

4-Star Hotel Rank: 35 of 37
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (624) , Travelocity (32) , TripAdvisor (387) , YahooTravel (32)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (41) bath (13) bathroom (48) bed (40) bill (10) breakfast (61) brunch (6) charge (25) check in (22) check out (14) checkout (6) closet (8) complimentary (7) concierge (28) cost (23) deal (24) decor (6) dinner (17) downtown (8) fee (13) food (37) front desk (34) hotel (476) housekeeping (22) lobby (20) location (125) manager (19) money (12) parking (42) pillow (5) price (51) rate (22) recommend (32) restaurant (58) room (359) room service (19) service (122) shower (12) staff (132) street (38) suite (21) towel (10) valet (8) valet parking (7) value (17) view (170) walk (42) water pressure (6) wireless (8)

Service

Appears in 122 comments.

The following words were used in comments with Service:
best (6) car (6) customer (11) desk (5) excellent (9) expectation (5) friendly (6) good (15) great (17) guest (7) hotel (29) housekeeping (7) location (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is good.

"Romantic stay at a beautiful historic hotel " Read full review on TripAdvisor 2/15/2011 Vote

2. Better yet, the Nob staff should simply go 'shadow' the staff at their sister property on Howard and take note of superb customer service skills.

"Poor choice for business as Internet is quite inconsistant " Read full review on TripAdvisor 2/12/2011 Vote

3. Hands Down, the Howard Street location has service down to flat perfect.

"Poor choice for business as Internet is quite inconsistant " Read full review on TripAdvisor 2/12/2011 Vote

4. Again, the service was wonderful.

"Enjoyed our Stay " Read full review on TripAdvisor 2/11/2011 Vote

5. In past reviews, I have highlighted the wonderful staff and the service the hotel provide their guests.

"Would stay nowhere else... " Read full review on TripAdvisor 2/9/2011 Vote

6. However, it is a world class hotel with wonderful service, location and comfort.

"Would stay nowhere else... " Read full review on TripAdvisor 2/9/2011 Vote

7. I find room service and all services their strongest and best effort.

"Would stay nowhere else... " Read full review on TripAdvisor 2/9/2011 Vote

8. I'll stay at the Ramada for thirty dollars any day for better service, a bigger, more comfortable room, more cleanliness, free internet, and a free breakfast as well.

"This is a four star hotel? " Read full review on TripAdvisor 2/5/2011 Vote

9. The service was professional and impersonal (which might not be the best thing) and the place has pretty much everything you'd expect from a good hotel.

"Classy but Expensive " Read full review on TripAdvisor 2/3/2011 Vote

10. Excellent hotel; fabulous rooms and service.

"4 Star Hotel -- Should be 5 Star Hotel " Read full review on TripAdvisor 1/25/2011 Vote