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Rank
26th
Out of 415

W Chicago Lakeshore

Average Price: $326  
 
Hotel Class:
644 North Lake Shore Drive
Chicago, 60611 View map  
4-Star Hotel Rank: 10 of 39
Average review rating: 3.72
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (43) , MyTravelGuide (560) , Travelocity (12) , TripAdvisor (702) , YahooTravel (64)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 297 comments. 
90% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (11)   bar (14)   busy (16)   concierge (15)   courteous (11)   desk (29)   friendly (58)   great (40)   guest (13)   helpful (60)   hotel (62)   liked (11)   lobby (11)   location (10)   nice (29)    
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1. The staff was attentive and helpful from the start.
"Passes the "Keep the Wife Happy" Test " Read full review on TripAdvisor   5/15/2012 Vote      
2. Really cute hotel with great staff and customer service.
"W Lakeshore great place to stay in Chicago! " Read full review on TripAdvisor   5/13/2012 Vote      
3. Great attentive staff, awesome bar in the lounge and rooftop, all around a good place to stay in Chicago.
"Loved the hotel and view " Read full review on TripAdvisor   5/9/2012 Vote      
4. The staff and overall security were great- very helpful and they had a key system in the elevator to keep only guests accessing the floors.
"Hip and fun Hotel " Read full review on TripAdvisor   5/8/2012 Vote      
5. Now for the positive, the staff went above and beyond with every interaction.
"Paper thin walls, Stellar customer service " Read full review on TripAdvisor   5/7/2012 Vote      
6. This is an EXCELLENT hotel for BUSINESS travelers, the staff is exceptionally helpful running meetings, handling phone calls etc. And special shout-out to the car valet staff and doorman staff - Chicago can be incredibly cold, but the staff always has your car (or taxi) warmed up and waiting for you, I've never met better service.
"BRILLIANT hotel, my #1 Chicago pick for business and pleasure " Read full review on TripAdvisor   4/28/2012 Vote      
7. ' I've won almost every negotiation conducted in the lobby, ply your opponents with drinks plus finger food plus a terry cloth robe and they will give you all that you want :)Also love the staff - they totally deal with whatever questions I have or help that I need.
"BRILLIANT hotel, my #1 Chicago pick for business and pleasure " Read full review on TripAdvisor   4/28/2012 Vote      
8. Staff were helpful and very pleasant.
"Business traveler " Read full review on TripAdvisor   4/23/2012 Vote      
9. Front desk staff were helpful as were the valet staff at check-in.
"Hipster Heaven " Read full review on TripAdvisor   4/22/2012 Vote      
10. Staff - Quite friendly.
"Good and bad " Read full review on TripAdvisor   4/11/2012 Vote      
   
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