W Chicago Lakeshore, Chicago, Staff

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Rank

26th

Out of 415

W Chicago Lakeshore	Average Price: $326 Check Rates

Hotel Class:

644 North Lake Shore Drive

Chicago, 60611 View map

4-Star Hotel Rank: 10 of 39
Average review rating: 3.72

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (43) , MyTravelGuide (560) , Travelocity (12) , TripAdvisor (702) , YahooTravel (64)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (39) bar (229) bath (25) bathroom (241) beach (41) bed (125) bill (22) breakfast (60) charge (28) check in (90) complimentary (30) concierge (76) cost (21) deal (28) decor (58) dinner (35) downtown (45) fitness center (15) food (87) front desk (85) gym (39) hotel (1073) housekeeping (18) lake (305) lobby (270) location (288) manager (37) money (28) parking (74) pillow (18) pool (83) price (78) rate (60) recommend (80) restaurant (153) room (1098) room service (70) service (300) shower (75) spa (81) staff (297) street (38) suite (32) towel (16) valet (29) valet parking (18) value (20) view (344) walk (122) wireless (25)

Staff

Appears in 297 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (11) bar (14) busy (16) concierge (15) courteous (11) desk (29) friendly (58) great (40) guest (13) helpful (60) hotel (62) liked (11) lobby (11) location (10) nice (29)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was attentive and helpful from the start.

"Passes the "Keep the Wife Happy" Test " Read full review on TripAdvisor 5/15/2012 Vote

2. Really cute hotel with great staff and customer service.

"W Lakeshore great place to stay in Chicago! " Read full review on TripAdvisor 5/13/2012 Vote

3. Great attentive staff, awesome bar in the lounge and rooftop, all around a good place to stay in Chicago.

"Loved the hotel and view " Read full review on TripAdvisor 5/9/2012 Vote

4. The staff and overall security were great- very helpful and they had a key system in the elevator to keep only guests accessing the floors.

"Hip and fun Hotel " Read full review on TripAdvisor 5/8/2012 Vote

5. Now for the positive, the staff went above and beyond with every interaction.

"Paper thin walls, Stellar customer service " Read full review on TripAdvisor 5/7/2012 Vote

6. ' I've won almost every negotiation conducted in the lobby, ply your opponents with drinks plus finger food plus a terry cloth robe and they will give you all that you want :)Also love the staff - they totally deal with whatever questions I have or help that I need.

"BRILLIANT hotel, my #1 Chicago pick for business and pleasure " Read full review on TripAdvisor 4/28/2012 Vote

7. This is an EXCELLENT hotel for BUSINESS travelers, the staff is exceptionally helpful running meetings, handling phone calls etc. And special shout-out to the car valet staff and doorman staff - Chicago can be incredibly cold, but the staff always has your car (or taxi) warmed up and waiting for you, I've never met better service.

"BRILLIANT hotel, my #1 Chicago pick for business and pleasure " Read full review on TripAdvisor 4/28/2012 Vote

8. Staff were helpful and very pleasant.

"Business traveler " Read full review on TripAdvisor 4/23/2012 Vote

9. Front desk staff were helpful as were the valet staff at check-in.

"Hipster Heaven " Read full review on TripAdvisor 4/22/2012 Vote

10. Staff - Quite friendly.

"Good and bad " Read full review on TripAdvisor 4/11/2012 Vote