W Chicago Lakeshore, Chicago, Concierge

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Rank

26th

Out of 415

W Chicago Lakeshore	Average Price: $326 Check Rates

Hotel Class:

644 North Lake Shore Drive

Chicago, 60611 View map

4-Star Hotel Rank: 10 of 39
Average review rating: 3.72

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (43) , MyTravelGuide (560) , Travelocity (12) , TripAdvisor (702) , YahooTravel (64)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (39) bar (229) bath (25) bathroom (241) beach (41) bed (125) bill (22) breakfast (60) charge (28) check in (90) complimentary (30) concierge (76) cost (21) deal (28) decor (58) dinner (35) downtown (45) fitness center (15) food (87) front desk (85) gym (39) hotel (1073) housekeeping (18) lake (305) lobby (270) location (288) manager (37) money (28) parking (74) pillow (18) pool (83) price (78) rate (60) recommend (80) restaurant (153) room (1098) room service (70) service (300) shower (75) spa (81) staff (297) street (38) suite (32) towel (16) valet (29) valet parking (18) value (20) view (344) walk (122) wireless (25)

Concierge

Appears in 76 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (3) desk (15) expectation (4) extra (4) friendly (4) great (4) guest (4) helpful (17) hotel (6) lobby (4) love (6) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge was helpful and nice, but her information was wrong at least 3 times.

"W is for Waste of Time " Read full review on TripAdvisor 4/22/2012 Vote

2. Concierge - Helpful and was able to find information quite quickly; gave relatively good advice.

"Good and bad " Read full review on TripAdvisor 4/11/2012 Vote

3. The trip only got better as we met Ashley at the Concierge desk.

"Best way to spend a Bday! " Read full review on TripAdvisor 4/11/2012 Vote

4. So , staff in my opinion was awesome,especially concierge.

"Awesome staff and Cleanliness won me over! " Read full review on TripAdvisor 4/7/2012 Vote

5. Concierges were especially helpful in recommending restaurants/bars suitable to my tastes.

"Excellent Hotel... " Read full review on TripAdvisor 3/9/2012 Vote

6. The concierge staff is very helpful.

"Nice place " Read full review on TripAdvisor 3/3/2012 Vote

7. Everyone we dealt with was pleasant, friendly and helpful from the concierge to front desk to housekeeping.

"Top Notch " Read full review on TripAdvisor 1/16/2012 Vote

8. Our concierge Robert Shumate was so friendly and helpful on suggestions and getting us into Maestro's.

"Amazing service " Read full review on TripAdvisor 12/6/2011 Vote

9. Lois the concierge is the best she is always recommends the best places to dine around town.

"Treated Like Royalty " Read full review on TripAdvisor 11/27/2011 Vote

10. Concierge desk is the BEST.

"Just Perfect " Read full review on TripAdvisor 11/22/2011 Vote