Ambassador East Hotel Chicago, Chicago, Service

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Rank

14th

Out of 415

Ambassador East Hotel Chicago	Average Price: $200 Check Rates

Hotel Class:

1301 North State Parkway

Chicago, 60610 View map

3-Star Hotel Rank: 5 of 73
Average review rating: 3.87

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (31) , MyTravelGuide (1384) , Travelocity (2) , Expedia (81) , TripAdvisor (454)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (25) bar (139) bath (16) bathroom (140) beach (26) bed (131) breakfast (69) charge (18) check in (41) closet (29) concierge (27) cost (24) deal (36) decor (44) dinner (48) discount (11) downtown (53) fee (12) food (62) front desk (64) gym (12) hotel (992) housekeeping (13) lake (63) lobby (130) location (312) lunch (12) money (27) neighborhood (103) parking (45) pillow (22) price (99) rate (65) recommend (59) restaurant (175) room (941) room service (35) service (182) shower (43) staff (299) street (89) suite (44) towel (19) tub (20) valet (24) valet parking (12) value (32) view (44) walk (127) wireless (22)

Service

Appears in 182 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
beauty (8) clean (9) comfortable (8) customer (16) desk (12) excellent (14) food (15) friendly (18) good (25) great (41) guest (15) helpful (13) hotel (56) location (28)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the staff is superb and took care of dinner reservations, car service etc all with a smile.

"Excellent Hotel Stay " Read full review on TripAdvisor 5/15/2012 Vote

2. Now some positives:- service was great.

"Very hip. Liked the restaurant and the bar more than the room " Read full review on TripAdvisor 5/1/2012 Vote

3. Lunch and dinner service is impeccable.

"Office away from my office... " Read full review on TripAdvisor 4/30/2012 Vote

4. Had exceptional service and a great meal, zero complaints, all accolades.

"5 star review to 3 star in an instant... NO hot water?!! " Read full review on TripAdvisor 4/22/2012 Vote

5. Every staff member from the front desk, doorman, bar server, house keeping, guest services, etc. is friendly, helpful and ready to answer any question or request.

"Oasis of Excellence " Read full review on TripAdvisor 4/17/2012 Vote

6. The service was very good, rooms were very clean, and for being a platform bed, sleeping was extremely comfortable (if you like firm beds).

"Chicago Weekend Getaway " Read full review on TripAdvisor 4/16/2012 Vote

7. The service was great here, the rooms large, nice fitness room, great location, views, safe area to walk around at night (woman traveling alone, so very important).

"NIce hotel, spacious rooms though small bath " Read full review on TripAdvisor 4/15/2012 Vote

8. Service was impeccable at the desk and concierge.

"Great location, upbeat property - " Read full review on TripAdvisor 4/13/2012 Vote

9. The customer service is top notch and very responsive.

"Solid Stay " Read full review on TripAdvisor 4/10/2012 Vote

10. Customer service is Great and everyone here is so friendly and helpful.

"So noisy! " Read full review on TripAdvisor 4/7/2012 Vote