Ambassador East Hotel Chicago, Chicago, Front Desk

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Rank

14th

Out of 415

Ambassador East Hotel Chicago	Average Price: $200 Check Rates

Hotel Class:

1301 North State Parkway

Chicago, 60610 View map

3-Star Hotel Rank: 5 of 73
Average review rating: 3.87

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (1384) , Travelocity (2) , TripAdvisor (454) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (25) bar (139) bath (16) bathroom (140) beach (26) bed (131) breakfast (69) charge (18) check in (41) closet (29) concierge (27) cost (24) deal (36) decor (44) dinner (48) discount (11) downtown (53) fee (12) food (62) front desk (64) gym (12) hotel (992) housekeeping (13) lake (63) lobby (130) location (312) lunch (12) money (27) neighborhood (103) parking (45) pillow (22) price (99) rate (65) recommend (59) restaurant (175) room (941) room service (35) service (182) shower (43) staff (299) street (89) suite (44) towel (19) tub (20) valet (24) valet parking (12) value (32) view (44) walk (127) wireless (22)

Front desk

Appears in 64 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) great (3) guest (5) helpful (14) hotel (4) management (3) nice (5) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great front desk staff and helpful staff outside - was also quiet but drapes blocked the AC so not ideal temperature in the room.

"It's all lobby - but what a lobby! " Read full review on TripAdvisor 5/19/2012 Vote

2. The front desk check in ladies were very nice, but there was a long line that moved very slowly when I was checking in (surprising for such a small hotel?).

"Did not live up to the hype " Read full review on TripAdvisor 5/16/2012 Vote

3. we had some fax issues and the front desk staff were very cool about it which i again appreciate.

"pretty awesome " Read full review on TripAdvisor 5/6/2012 Vote

4. upon check in we were graciously welcomed at the front desk (Although the bellmen seemed occupied in their own world) , checked in and even upgraded.

"5 star review to 3 star in an instant... NO hot water?!! " Read full review on TripAdvisor 4/22/2012 Vote

5. The front desk staff were very friendly and helpful.

"Great location - Cool older boutique hotel " Read full review on TripAdvisor 4/9/2012 Vote

6. Service is excellent, valet parking ($45 in and out service), front desk help, everyone is very friendly and accommodating.

"Trendy & Modern Hotel - A Must Stay! " Read full review on TripAdvisor 3/11/2012 Vote

7. Lobby - Front Desk Area - Beautiful.

"Trendy & Modern Hotel - A Must Stay! " Read full review on TripAdvisor 3/11/2012 Vote

8. Front desk staff and guest services very friendly and prompt, helped me getting reservations and blackhawk tickets.

"The place to stay in Chi-town " Read full review on TripAdvisor 3/4/2012 Vote

9. I thought that the service from the front desk was outstanding.

"will return " Read full review on TripAdvisor 1/18/2012 Vote

10. We were about a five minute taxi ride to the Chicago theater which cost $15.00 with tip for five people (not bad)Staff: courteous I must mention that Albin the door man was exceptionally helpful and Phil at the front desk was also helpful.

"Public Hotel Downtown Chicago - 1301 North State Parkway, Chicago, IL 60610 " Read full review on TripAdvisor 12/19/2011 Vote