The Avenue Crowne Plaza Hotel, Chicago, Service

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Rank

20th

Out of 415

The Avenue Crowne Plaza Hotel	Average Price: $243 Check Rates

Hotel Class:

160 East Huron

Chicago, 60611 View map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.09

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) bar (51) bath (15) bathroom (114) bed (146) breakfast (116) charge (36) check in (100) check out (19) closet (17) complimentary (20) concierge (35) cost (28) deal (35) decor (19) dinner (21) downtown (59) fee (18) food (70) front desk (97) hotel (949) housekeeping (27) lake (51) lobby (82) location (358) lunch (12) manager (12) mini bar (15) money (34) parking (72) pillow (40) pool (95) price (103) rate (66) recommend (63) restaurant (117) room (853) room service (34) service (127) shower (54) staff (260) street (55) suite (141) towel (29) valet (26) valet parking (15) value (34) view (175) walk (100) wireless (52)

Service

Appears in 127 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
better (6) customer (15) desk (8) excellent (10) food (9) friendly (10) good (22) great (29) guest (6) hotel (32) location (10) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pros: Good location, walking distance to the major scens; Huge windows gave nice street view especially at night;Good service.

"A very satisfied stay " Read full review on TripAdvisor 4/6/2012 Vote

2. Also the breakfast is really expensive, but it was good, and the service was good, I still found it very over priced.

"Disapointing " Read full review on TripAdvisor 1/30/2012 Vote

3. The concierge service was also great.

"Great Stay at Crowne Plaza " Read full review on TripAdvisor 1/24/2012 Vote

4. Also, the service was excellent like you woul expect in any classy hotel.

"Comfortable cozy rooms and great comfortable sleep " Read full review on TripAdvisor 12/12/2011 Vote

5. We ate at the hotel restaurant (Elephant & Castle) for breakfast one day- food and service were both good and prices were fine.

"Good location & large room " Read full review on TripAdvisor 11/12/2011 Vote

6. The service was great.

"Nice hotel for Conference Downtown " Read full review on TripAdvisor 10/24/2011 Vote

7. Bell service was courteous and efficient.

"Location location location " Read full review on TripAdvisor 10/22/2011 Vote

8. Concierge services were very helpful and knowledgeable of good local spots, not necessarily the trendy but the good.

"Location location location " Read full review on TripAdvisor 10/22/2011 Vote

9. I've had better service at a comfort inn.

"Terrible, you're better off at a budget hotel! " Read full review on TripAdvisor 9/26/2011 Vote

10. The British Pub restaurant downstairs has great service and good quality food.

"Good Value at an Expensive location " Read full review on TripAdvisor 9/11/2011 Vote