The Avenue Crowne Plaza Hotel, Chicago, Concierge

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Rank

20th

Out of 415

The Avenue Crowne Plaza Hotel	Average Price: $243 Check Rates

Hotel Class:

160 East Huron

Chicago, 60611 View map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.09

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (51) bath (15) bathroom (114) bed (146) breakfast (116) charge (36) check in (100) check out (19) closet (17) complimentary (20) concierge (35) cost (28) deal (35) decor (19) dinner (21) downtown (59) fee (18) food (70) front desk (97) hotel (949) housekeeping (27) lake (51) lobby (82) location (358) lunch (12) manager (12) mini bar (15) money (34) parking (72) pillow (40) pool (95) price (103) rate (66) recommend (63) restaurant (117) room (853) room service (34) service (127) shower (54) staff (260) street (55) suite (141) towel (29) valet (26) valet parking (15) value (34) view (175) walk (100) wireless (52)

Concierge

Appears in 35 comments.

93% wrote positive comments about concierge

The following words were used in comments with Concierge:
clean (2) desk (5) doorman (2) friendly (3) good (3) great (4) helpful (15) hotel (4) informative (3) knowledgable (2) least (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent concierge.

"Great location " Read full review on TripAdvisor 4/29/2012 Vote

2. Not only was our room complimentary upgraded, but the concierge sent us to the cheesecake factory with his card.

"We will be back. " Read full review on TripAdvisor 4/1/2012 Vote

3. Good concierge.

"Very good location, but average overall " Read full review on TripAdvisor 2/13/2012 Vote

4. The concierge service was also great.

"Great Stay at Crowne Plaza " Read full review on TripAdvisor 1/24/2012 Vote

5. The concierge was helpful at giving us directions a few times.

"Good location & large room " Read full review on TripAdvisor 11/12/2011 Vote

6. Concierge services were very helpful and knowledgeable of good local spots, not necessarily the trendy but the good.

"Location location location " Read full review on TripAdvisor 10/22/2011 Vote

7. The concierge welcomed us as we strode in at 11 p.m. absolutely exhausted from a long day of travel.

"Location and Price...everything nice! " Read full review on TripAdvisor 9/26/2011 Vote

8. The concierge was fantastic (and saved us a long wait for a nearby pizza place).

"Great staff, room and location " Read full review on TripAdvisor 9/8/2011 Vote

9. Helpful concierge.

"Mostly high marks " Read full review on TripAdvisor 7/25/2011 Vote

10. The concierge were very helpful with directions and answering questions about sites to see.

"Great location, Affordable price, Comfortable Accommodations! " Read full review on TripAdvisor 7/5/2011 Vote