Fairmont Chicago, Chicago, Service

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OpinionWell
Rank

48th

Out of 415

Fairmont Chicago	Average Price: $324 Check Rates

Hotel Class:

200 North Columbus Drive

Chicago, 60601 View map

4-Star Hotel Rank: 21 of 39
Average review rating: 4.13

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (82) , Travelocity (11) , TripAdvisor (534) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) bar (118) bath (32) bathroom (162) bed (132) bill (17) breakfast (89) charge (52) check in (88) check out (22) closet (17) complimentary (16) concierge (94) cost (34) deal (33) decor (35) dinner (47) downtown (55) fitness center (19) food (70) front desk (80) gym (30) hotel (875) housekeeping (33) lake (83) lobby (125) location (278) manager (23) money (30) parking (63) pillow (28) pool (20) price (82) rate (65) recommend (65) restaurant (180) room (905) room service (56) service (210) shower (131) spa (51) staff (283) street (42) suite (72) tub (46) valet (22) valet parking (16) view (205) walk (125) wireless (21)

Service

Appears in 210 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
attentive (9) bar (13) excellent (26) floor (8) food (17) friendly (15) good (27) great (31) hotel (43) internet (9) location (11) nice (9) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service- Concierge in particular were tremendously helpful and friendly accommodating any of our requests.

"Ideal location and extremely comfortable bed. " Read full review on TripAdvisor 5/10/2012 Vote

2. It is very nice, trendy hotel with very good rooms, service and amenities.

"Very good hotel, great service & location, expensive " Read full review on TripAdvisor 5/6/2012 Vote

3. Valet/doorman, bellman, and reception services were prompt and consistently friendly.

"Very good hotel, great service & location, expensive " Read full review on TripAdvisor 5/6/2012 Vote

4. Very good location and very good service.

"Great Hotel " Read full review on TripAdvisor 4/27/2012 Vote

5. Service was excellent; waitstaff never said no to us during 4 days we were there.

"We would stay here again and again " Read full review on TripAdvisor 4/26/2012 Vote

6. In fact, I received some of the best service from individuals I have seen in awhile.

"Nice hotel, miserable customer service " Read full review on TripAdvisor 4/10/2012 Vote

7. The good things about the hotel: The staff at lower levels (everyone providing basic service) were terrific.

"Nice hotel, miserable customer service " Read full review on TripAdvisor 4/10/2012 Vote

8. We stayed here for 4 nights and the service is fantastic.

"Amazing experience, friendly service, must stay here " Read full review on TripAdvisor 3/16/2012 Vote

9. Service in restaurant and bar was excellent.

"Convenient location for sites north and south of river. " Read full review on TripAdvisor 3/1/2012 Vote

10. I stayed here recently for a weekend and greatly enjoyed the service.

"Great Hotel in an Awesome Location " Read full review on TripAdvisor 2/29/2012 Vote