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Rank
8th
Out of 415

Homewood Suites Chicago

Average Price: $245  
 
Hotel Class:
40 East Grand Avenue
Chicago, 60611 View map  
3-Star Hotel Rank: 2 of 73
Average review rating: 4.41
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (46) , MyTravelGuide (104) , Travelocity (10) , TripAdvisor (860) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 58 comments. 
76% wrote positive comments about manager
The following words were used in comments with Manager:
free (4)   generous (8)   hotel (13)   management (59)   nice (4)   night (5)   problem (5)   reception (8)   welcoming (5)   wine (5)    
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1. We did not get the free managers special because it is only offered mon-thur night.
"What a great experience " Read full review on TripAdvisor   12/10/2011 Vote      
2. The manager was immediately responsive and within only a few minutes he had begun an in-house investigation, offered to make right all losses, and had talked with the head of housekeeping, the housekeeper for our room, and all of us.
"Outstanding experience-rooms, staff, and amenities--and good value! " Read full review on TripAdvisor   4/17/2011 Vote      
3. Upon arriving at the sixth floor lobby, we were again genuinely welcomed by the manager who moved us from the 10th to the 18th floor for a better view.
"Ideal location for steakhouses and shopping " Read full review on TripAdvisor   2/23/2011 Vote      
4. The assistant sales manager welcomed my family personally at our room with a personalized card and suggestions to take our 2 year-old son.
"Incredible Staff " Read full review on TripAdvisor   11/22/2010 Vote      
5. (hotel manager) are wonderful.
"Perfect place to stay for the Chicago Marathon 10-10-10 " Read full review on TripAdvisor   10/11/2010 Vote      
6. The managers free reception from 5 to 7pm each weekday with complimentary beer and wine with some great snacks, could almost be called dinner.
"Convienent with good location, great rooms, breakfast and good value " Read full review on TripAdvisor   9/16/2010 Vote      
7. The managers free reception from 5 to 7pm each weekday with complimentary beer and wine with some great snacks, could almost be called dinner.
"Convienent with good location, great rooms, breakfast and good value " Read full review on TripAdvisor   9/16/2010 Vote      
8. Heather, the manager, was so warm and welcoming.
"Perfection for the $$$$ " Read full review on TripAdvisor   7/8/2010 Vote      
9. In particular, the food manager (Louis?)always takes the time to stop and welcome me back and chat.
"Won't stay any where else " Read full review on TripAdvisor   5/27/2010 Vote      
10. The manager Jennifer Kerr always makes you feel welcomed and makes sure that you enjoyed your stay.
"Amazing Customer Service and great Hotel " Read full review on TripAdvisor   1/30/2010 Vote      
   
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