Homewood Suites Chicago, Chicago, Front Desk

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Rank

8th

Out of 415

Homewood Suites Chicago	Average Price: $245 Check Rates

Hotel Class:

40 East Grand Avenue

Chicago, 60611 View map

3-Star Hotel Rank: 2 of 73
Average review rating: 4.41

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (46) , MyTravelGuide (104) , Travelocity (10) , TripAdvisor (860) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (35) bar (31) bath (17) bathroom (129) bed (186) breakfast (782) charge (29) check in (97) check out (36) complimentary (91) concierge (15) cost (45) deal (49) decor (24) dinner (290) discount (14) downtown (205) fitness center (23) food (215) front desk (177) gym (33) hot tub (15) hotel (1422) housekeeping (37) laundry (22) lobby (78) location (632) lunch (20) manager (58) money (91) parking (114) pillow (17) pool (208) price (136) rate (77) recommend (139) restaurant (248) room (1264) service (224) shower (30) staff (662) street (112) suite (668) towel (36) valet (120) valet parking (39) value (113) view (216) walk (225) wireless (51)

Front desk Traveler Insight - Friendly Front Desk

Appears in 177 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (22) good (8) great (24) helpful (40) hotel (12) housekeeping (8) nice (8) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was great and were able to answer any questions we had and point us in the right direction for the whatever we were looking for.

"Ok but with a problem with bug bites " Read full review on TripAdvisor 4/13/2012 Vote

2. The staff was very friendly and helpful, especially Starr at the front desk.

"Perfectly acceptable, very clean, but nothing exceptional " Read full review on TripAdvisor 4/9/2012 Vote

3. The front desk staff were great too.

"Family friendly " Read full review on TripAdvisor 3/19/2012 Vote

4. Starr the front desk attendant was very helpful since we had never been to Chicago and told us which buses to ride to the attraction.

"Family loved this hotel! " Read full review on TripAdvisor 3/10/2012 Vote

5. Starr (at the front desk) earns her name and was very friendly, knowledgeable and accommodating.

"Great staff-hotel-location " Read full review on TripAdvisor 1/31/2012 Vote

6. Starr at the front desk was very nice too.

"Homewood suites-great downtown area!! " Read full review on TripAdvisor 1/24/2012 Vote

7. The staff at the front desk was excellent.

"Great stay at the Homewood Suites - Chicago! " Read full review on TripAdvisor 1/17/2012 Vote

8. Check-in was efficient, but very perfunctory - can't say the front desk staff was overly friendly or welcoming, but they were efficient.

"Pretty Good " Read full review on TripAdvisor 12/28/2011 Vote

9. Missing a corkscrew, which was provided by the very helpful front desk staff.

"Great amenities and location " Read full review on TripAdvisor 12/22/2011 Vote

10. The front desk staff is always helpful and the rooms are great and clean.

"The staff are awesome " Read full review on TripAdvisor 12/13/2011 Vote