Walt Disney World Swan and Dolphin, Orlando, Service

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Rank

31st

Out of 543

Walt Disney World Swan and Dolphin	Average Price: $259 Check Rates

Hotel Class:

1500 Epcot Resorts Boulevard

Orlando, 00000 View map

5-Star Hotel Rank: 5 of 21
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (1791)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (156) balcony (371) bar (234) bath (77) bathroom (449) beach (335) bed (399) bill (103) breakfast (350) charge (270) check in (339) check out (83) concierge (105) cost (221) deal (150) decor (89) dinner (219) discount (96) downtown (143) fee (350) food (731) front desk (299) gym (97) hotel (3923) housekeeping (178) lake (118) lobby (417) location (943) lunch (78) manager (104) money (182) parking (403) pool (1265) price (539) rate (318) recommend (277) restaurant (932) room (4148) room service (161) service (929) shower (148) shuttle (235) staff (748) suite (184) towel (148) valet (107) value (156) view (571) walk (739) wireless (97)

Service

Appears in 928 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
excellent (70) food (80) good (103) great (115) guest (55) hotel (186) location (55) nice (43) night (36)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We loved the service and the amenities so much we are hoping to book right after the holidays again this year - I would recommend without hesitation.

"So many pro's it over shadows any con's " Read full review on TripAdvisor 5/21/2012 Vote

2. The property is beautiful, the rooms are super clean and the service is great.

"Great service " Read full review on TripAdvisor 5/21/2012 Vote

3. We were greeted by a gorgeous lobby and great bellhop service.

"Come for the location, not the room " Read full review on TripAdvisor 5/20/2012 Vote

4. The food and service are excellent as well.

"Great location near Disney Boardwalk and Epcot " Read full review on TripAdvisor 5/15/2012 Vote

5. Yet service was excellent at check-in, bell cap, restaurants, and health club.

"Don't expect Disney perfection at this slightly tattored property " Read full review on TripAdvisor 5/8/2012 Vote

6. The service from staff is terrific.

"Property a bit tired, great restaurants, great service " Read full review on TripAdvisor 5/8/2012 Vote

7. Valet and bellhop service was fast and efficient.

"Nothing special " Read full review on TripAdvisor 5/5/2012 Vote

8. The service by all staff members was outstanding.

"great location and outstanding service " Read full review on TripAdvisor 5/4/2012 Vote

9. We ate at Il Mulino, food very average(vegas location, is very good, so disappointed, but service was so good made up for it.

"great location and outstanding service " Read full review on TripAdvisor 5/4/2012 Vote

10. Good service and food at pool grill and also room service.

"great location and outstanding service " Read full review on TripAdvisor 5/4/2012 Vote