Walt Disney World Swan and Dolphin, Orlando, Housekeeping

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Rank

31st

Out of 543

Walt Disney World Swan and Dolphin	Average Price: $259 Check Rates

Hotel Class:

1500 Epcot Resorts Boulevard

Orlando, 00000 View map

5-Star Hotel Rank: 5 of 21
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (1791)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (156) balcony (371) bar (234) bath (77) bathroom (449) beach (335) bed (399) bill (103) breakfast (350) charge (270) check in (339) check out (83) concierge (105) cost (221) deal (150) decor (89) dinner (219) discount (96) downtown (143) fee (350) food (731) front desk (299) gym (97) hotel (3923) housekeeping (178) lake (118) lobby (417) location (943) lunch (78) manager (104) money (182) parking (403) pool (1265) price (539) rate (318) recommend (277) restaurant (932) room (4148) room service (161) service (929) shower (148) shuttle (235) staff (748) suite (184) towel (148) valet (107) value (156) view (571) walk (739) wireless (97)

Housekeeping

Appears in 178 comments.

69% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (42) credit (6) desk (9) excellent (6) good (10) helpful (6) hotel (20) need (9) night (13) problem (8) return (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I called again and the head of housekeeping came to clean the shower (and did a pod job)- but left hair on the floor.

"Third time around was sad and gross... " Read full review on TripAdvisor 5/12/2012 Vote

2. The room was clean and housekeeping was excellent.

"Nothing Special, Nothing Terrible " Read full review on TripAdvisor 5/11/2012 Vote

3. Starting with a reservation error (in spite of no less than 3 phone confirmations before check in) followed by a series of unfortunate experiences, including disappearing luggage, dirty rooms, no housekeeping, and ongoing reservation confusion, this hotel is completely undeserving of four star status.

"Comedy of Errors " Read full review on TripAdvisor 5/4/2012 Vote

4. We had fantastic housekeeping throughout our stay.

"Everything was perfect...Great hotel and location " Read full review on TripAdvisor 4/9/2012 Vote

5. Outstanding housekeeping.

"Christmas at The Swan " Read full review on TripAdvisor 1/9/2012 Vote

6. At 4:30 we get a knock on our door and it was housekeeping to clean our room.

"Expect better for a Disney Hotel " Read full review on TripAdvisor 11/18/2011 Vote

7. Room was clean, housekeeping did a fantastic job.

"Great Stay " Read full review on TripAdvisor 10/16/2011 Vote

8. The housekeeping was great.

"Great Resort. Would go back again in a heartbeat. " Read full review on TripAdvisor 9/8/2011 Vote

9. Have a new green program which allows you to turn down the housekeeping and get a $5 food credit instead.

"Great place to stay if you find a deal " Read full review on TripAdvisor 8/27/2011 Vote

10. I opted for the green option, which was to opt out of housekeeping every single day except the fourth day.

"Beautiful Resort, Poor Service. " Read full review on TripAdvisor 8/8/2011 Vote