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Rank
31st
Out of 543

Walt Disney World Swan and Dolphin

Average Price: $259  
 
Hotel Class:
1500 Epcot Resorts Boulevard
Orlando, 00000 View map  
5-Star Hotel Rank: 5 of 21
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: TripAdvisor (1791)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 103 comments. 
33% wrote positive comments about bill
The following words were used in comments with Bill:
correct (4)   extra (4)   fee (9)   high (4)   hotel (10)   internet (10)   local (6)   newspaper (4)   night (8)    
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1. The Pecos Bill cafe has a good serve yourself fixins station, and uncrustable sandwiches come with grapes and fries or carrots.
"Great value, terrific stay at Dolphin " Read full review on TripAdvisor   2/1/2012 Vote      
2. I remained calm but very direct when telling them they better correct my bill because I had a plane to catch.
"CHECK YOUR BILL!!! " Read full review on TripAdvisor   12/31/2011 Vote      
3. I had Bill, hubby had Sarah - I'm a massage wh*re, so I know what I like, and Bill was fantastic - very professional, excellent pressure, very relaxing - no pain.
"Dreams really do come true :) " Read full review on TripAdvisor   10/31/2011 Vote      
4. This resulted in a $437 phone bill which the receptionist waived once she realised it was for medical reasons.
"Fantastic hotel, facilities and location. " Read full review on TripAdvisor   10/2/2010 Vote      
5. But again, love those Heavenly Beds!*Billing Errors.
"The Dolphin is a very good choice, but not perfect. " Read full review on TripAdvisor   2/23/2010 Vote      
6. Went to Front Desk to check-out, requested a copy of the bill to discover complimentary water, newspaper, and gym facility charges for the last 2 nights on the bill.
"Overcharged " Read full review on TripAdvisor   11/14/2007 Vote      
7. They did take that off bill but had to go in and get this settled.
"so disappointing! " Read full review on TripAdvisor   5/7/2012 Vote      
8. They put it on my bill for the 2 nights then I was charged as I left since no other way out of lot, key turned in @ check out.
"so disappointing! " Read full review on TripAdvisor   5/7/2012 Vote      
9. I have attempted to resolve over-billing by email and now, telephone, and it's March 29th.
"Unethical Billing Practices " Read full review on TripAdvisor   3/29/2012 Vote      
10. There was something else I had to ask them to remove that we had not ordered on the bill as well, which I can't recall at this time.
"Unethical Billing Practices " Read full review on TripAdvisor   3/29/2012 Vote      
   
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