W New York - Times Square, New York City, Service

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Rank

100th

Out of 676

W New York - Times Square	Average Price: $481 Check Rates

Hotel Class:

1567 Broadway at 47th Street

New York City, 10036 View map

4-Star Hotel Rank: 38 of 106
Average review rating: 3.77

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , TripAdvisor (1093) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (54) bar (315) bath (42) bathroom (350) bed (196) bill (31) breakfast (98) charge (46) check in (177) check out (32) checkout (18) closet (21) complimentary (34) concierge (136) cost (39) deal (24) decor (81) dinner (47) fee (12) food (85) front desk (129) gym (34) hotel (1812) housekeeping (37) lobby (251) location (577) lunch (18) manager (44) money (48) parking (15) pillow (44) price (121) rate (53) recommend (153) restaurant (201) room (1962) room service (77) service (397) shower (153) spa (16) staff (615) street (108) suite (140) towel (36) tub (23) valet (27) value (21) view (349) walk (87) wireless (29)

Service

Appears in 397 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
best (15) customer (25) excellent (38) expectation (19) food (14) friendly (25) good (34) great (78) helpful (20) hotel (114) liked (15) location (39) nice (24) night (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. EXCELLENT SERVICE.

"Trendy Hotel w/ Excellence Service " Read full review on TripAdvisor 5/21/2012 Vote

2. The Concierge Service and Welcome Desk are very friendly and helpful.

"a W at the pulse of NYC " Read full review on TripAdvisor 5/19/2012 Vote

3. We stayed a night at the W and were impressed by the friendliness and service.

"Great Service " Read full review on TripAdvisor 5/17/2012 Vote

4. On the heart of NYC great quality and excellent service.

"Great place, exellent location! " Read full review on TripAdvisor 5/9/2012 Vote

5. Hotel Bar with a nice quality feel, great service with a great range of cocktails, not overpriced for the location, no real views, but a screen with a camera viewing outside from the 5th floor.

"Trendy Bar, for the Beautiful people ( and Me ) " Read full review on TripAdvisor 5/9/2012 Vote

6. Quality, style, impeccable service - absolutely could not ask for better.

"Fabulous Hotel - "W" Times Square " Read full review on TripAdvisor 5/8/2012 Vote

7. The rooms are super clean, the staff is one of a kind, food was excellent, hotel is very affordable, and the customer service is absolutely the best I've ever had.

"Fabulous Hotel - "W" Times Square " Read full review on TripAdvisor 5/8/2012 Vote

8. The service was impeccable and they did a great job to make the stay as enjoyable as possible.

"Great Property in middle of NYC " Read full review on TripAdvisor 5/7/2012 Vote

9. I would recommend this hotel to anyone that enjoyed luxury and service.

"Best Hotel Ever! " Read full review on TripAdvisor 5/2/2012 Vote

10. Service was very good, all the staff was really nice.

"Standard Good W, Times Square can be a Pro and a Con " Read full review on TripAdvisor 5/1/2012 Vote