Gramercy Park Hotel, New York City, Service

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Rank

66th

Out of 676

Gramercy Park Hotel	Average Price: $507 Check Rates

Hotel Class:

2 Lexington Avenue

New York City, 10010 View map

4-Star Hotel Rank: 28 of 106
Average review rating: 3.71

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (7) , Travelocity (2) , TripAdvisor (361) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (272) bath (30) bathroom (94) bed (49) bill (8) breakfast (84) brunch (17) charge (19) check in (38) check out (12) check-out (8) closet (16) complimentary (15) concierge (54) cost (9) deal (14) decor (68) dinner (33) food (80) front desk (55) gym (14) hotel (806) housekeeping (16) lobby (85) location (142) lunch (17) manager (22) mini bar (8) mini-bar (8) money (25) neighborhood (27) pillow (12) price (50) rate (25) recommend (37) restaurant (134) room (553) room service (57) service (193) sheets (8) shower (48) staff (223) street (22) suite (79) towel (10) tub (16) view (61) walk (26) wireless (8)

Service

Appears in 193 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
attentive (11) bar (20) concierge (9) customer (9) desk (9) excellent (21) food (17) friendly (15) good (29) great (33) helpful (10) hotel (59) liked (15) location (12) nice (8) perfect (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great and the staff were very friendly and eager to satisfy my needs.

"Amazing Hotel " Read full review on TripAdvisor 5/17/2012 Vote

2. The service was outstanding.

"Loved the beautiful hotel, great location and excellent service. " Read full review on TripAdvisor 5/12/2012 Vote

3. The service in the hotel was very good - no complaints at all, and the concierge was very helpful.

"Charming, great decor " Read full review on TripAdvisor 5/7/2012 Vote

4. Amazing decor, spacious rooms (by NYC standards at least), great facilities, huge roof terrace, beautiful bars and impeccable service made my trip.

"A hotel to be naughty in ;-) " Read full review on TripAdvisor 5/6/2012 Vote

5. My room over looked the park and the service was fabulous.

"Exceed my expectation... " Read full review on TripAdvisor 5/1/2012 Vote

6. If you are going to command those types of prices, you would expect that superb service, consistently delivered and an attention to detail would be a given.

"Hype exceeded service experience. " Read full review on TripAdvisor 4/23/2012 Vote

7. Beautiful decoration, great service & the location is deluxe.

"I love this hotel! " Read full review on TripAdvisor 4/15/2012 Vote

8. I do plan to return to this hotel next month end of May thur June 7 2012 I am sure I will have another great experience and top service.

"My Favorite NYC HOTEL !!!! " Read full review on TripAdvisor 4/13/2012 Vote

9. We had lunch and breakfast at Maialino, the new Roman-style ground floor restaurant and were presented with a diverse, excellent menu, presentation and service.

"A NYC Gem " Read full review on TripAdvisor 3/28/2012 Vote

10. The room was excellent but the thing that set this hotel apart was the excellent service and friendliness of the staff.

"Excellent Service " Read full review on TripAdvisor 3/26/2012 Vote