Home » United States » New York » New York Destinations » New York Hotels » Gramercy Park Hotel
Back to search results
OpinionWell
Rank
66th
Out of 676

Gramercy Park Hotel

Average Price: $507  
 
Hotel Class:
2 Lexington Avenue
New York City, 10010 View map  
4-Star Hotel Rank: 28 of 106
Average review rating: 3.71
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (24) , MyTravelGuide (7) , Travelocity (2) , TripAdvisor (361) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 22 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
best (2)   breakfast (2)   desk (3)   disappoint (2)   generous (5)   great (2)   hotel (4)   management (25)   problem (2)   rating (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The Manager did comp us brunch at The Terrace, which was divine, but we drove home to PA and had to have naps because we were so tired from out disturbed sleep.
"Get a Quiet Room!! " Read full review on TripAdvisor   12/22/2011 Vote      
2. The GPH and Michelle and her managers asked one question when we called on the morning of the storm in a panic: 'What can we do to help?' What followed was perhaps the best customer service we've ever experienced.
"GPH Rooftop--Incredible Wedding Venue " Read full review on TripAdvisor   12/17/2011 Vote      
3. The manager was very nice and offered to change rooms for me.
"Form Over Function " Read full review on TripAdvisor   11/14/2011 Vote      
4. We had the great opportunity of meeting the Front Desk Manager Marc Rafeld.
"Wow :) " Read full review on TripAdvisor   9/29/2011 Vote      
5. If they hire even a trainee manager for the resturants it could be great.
"hire someone to run the breakfast service " Read full review on Expedia   5/13/2008 Vote      
6. and we were told there was no hotel manager present.
"worst customer service at overpriced wannabe hipster hotel " Read full review on TripAdvisor   5/5/2012 Vote      
7. when we asked to see a manager we were given the front desk manager and she did not seem to know how to fix a downward spiral of a situation.
"worst customer service at overpriced wannabe hipster hotel " Read full review on TripAdvisor   5/5/2012 Vote      
8. ') Manager on duty not aware of why most of the menu is not available.
"Was prepared to write a good review, then realized big events trump guests here " Read full review on TripAdvisor   5/3/2012 Vote      
9. The issues noted in my review lie on the desk of the General Manager and her management team.
"Hype exceeded service experience. " Read full review on TripAdvisor   4/23/2012 Vote      
10. The general manager Elizabeth not only manages one of the top hotels in the city, but she goes above and beyond for her guests.
"A Business Trip turned Luxury " Read full review on TripAdvisor   4/19/2012 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved