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Rank
66th
Out of 676

Gramercy Park Hotel

Average Price: $507  
 
Hotel Class:
2 Lexington Avenue
New York City, 10010 View map  
4-Star Hotel Rank: 28 of 106
Average review rating: 3.71
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (24) , MyTravelGuide (7) , Travelocity (2) , TripAdvisor (361) , YahooTravel (10)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 38 comments. 
88% wrote positive comments about check in
The following words were used in comments with Check in:
excellent (2)   floor (2)   friendly (2)   helpful (5)   hotel (7)   welcoming (2)   well (2)   wondering (2)    
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1. We were greeted very well, check-in was excellent, bell-hops all superb both on arrival and departure; other members of staff (three women on the check-in desk) were really hopeless and unprofessional.
"Gramercy Park Hotel - not quite as good as it should be " Read full review on TripAdvisor   4/20/2012 Vote      
2. From the Minute I check in I was greet with warm welcome feeling from the staff at the front desk.
"My Favorite NYC HOTEL !!!! " Read full review on TripAdvisor   4/13/2012 Vote      
3. The hotel staff were very helpful in getting taxis and bringing our bags up to the room which was a nice welcome when we arrived and check in was quick and easy.
"Really great hotel " Read full review on TripAdvisor   1/22/2012 Vote      
4. From check in to check out the experience is flawless.
"Another great stay " Read full review on TripAdvisor   11/7/2011 Vote      
5. I was immediately upgraded to a King loft upon my check in which was such a wonderful suprise.
"Wonderful experience, top notch all the way " Read full review on TripAdvisor   10/20/2011 Vote      
6. Very smooth and fast check-in, despite arriving well before 11am we were give a room immediately.
"Great place to stay in NYC. " Read full review on TripAdvisor   7/25/2011 Vote      
7. The check-in process was friendly and professional.
"An Anniversary to Remember " Read full review on TripAdvisor   7/26/2010 Vote      
8. On check-in the service was excellent, though we were not offered an upgrade from our poor view/quite small room.
"Wonderful stay but . . . " Read full review on TripAdvisor   8/20/2007 Vote      
9. when we arrived, there was chaos at the check-in desk with nobody making an effort to deal with the customers.
"worst customer service at overpriced wannabe hipster hotel " Read full review on TripAdvisor   5/5/2012 Vote      
10. We were really glad to leave on Monday morning and at the check-in the girl did not even ask if I had enjoyed the stay - clearly they don't care.
"Don't bother - they don't seem to care " Read full review on TripAdvisor   4/15/2012 Vote      
   
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