Gramercy Park Hotel, New York City, Front Desk

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Rank

66th

Out of 676

Gramercy Park Hotel	Average Price: $507 Check Rates

Hotel Class:

2 Lexington Avenue

New York City, 10010 View map

4-Star Hotel Rank: 28 of 106
Average review rating: 3.71

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (7) , Travelocity (2) , TripAdvisor (361) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (22) bar (272) bath (30) bathroom (94) bed (49) bill (8) breakfast (84) brunch (17) charge (19) check in (38) check out (12) check-out (8) closet (16) complimentary (15) concierge (54) cost (9) deal (14) decor (68) dinner (33) food (80) front desk (55) gym (14) hotel (806) housekeeping (16) lobby (85) location (142) lunch (17) manager (22) mini bar (8) mini-bar (8) money (25) neighborhood (27) pillow (12) price (50) rate (25) recommend (37) restaurant (134) room (553) room service (57) service (193) sheets (8) shower (48) staff (223) street (22) suite (79) towel (10) tub (16) view (61) walk (26) wireless (8)

Front desk

Appears in 55 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) great (4) helpful (10) hotel (5) iron (4) music (3) nice (4) night (6)

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1. Matt at the front desk was responsive as well.

"Hype exceeded service experience. " Read full review on TripAdvisor 4/23/2012 Vote

2. We just spent two nights at the Gramercy Park and it was amazing - from the front desk, housekeeping staff, bar(s) and roof top restaurant (amazing view and terrific food).

"Fabulous! " Read full review on TripAdvisor 1/2/2012 Vote

3. The front desk had some really great people and one with quite an attitude.

"Form Over Function " Read full review on TripAdvisor 11/14/2011 Vote

4. The front desk staff are the most professional around.

"Why stay anywhere else? " Read full review on TripAdvisor 10/22/2011 Vote

5. We had the great opportunity of meeting the Front Desk Manager Marc Rafeld.

"Wow :) " Read full review on TripAdvisor 9/29/2011 Vote

6. The front desk was helpful and check-in was speedy.

"Wow :) " Read full review on TripAdvisor 9/29/2011 Vote

7. The service was warm and professional from the front desk, to housekeeping, room service and restaurants.

"Funky but chic in Gramercy Park " Read full review on TripAdvisor 9/4/2011 Vote

8. The front desk and concierge are very accommodating.

"Beautiful Accomodations but Nevertheless an Old Hotel " Read full review on TripAdvisor 2/18/2011 Vote

9. Front desk service was very friendly.

"Not sure if I would stay here again " Read full review on TripAdvisor 7/20/2010 Vote

10. The front desk service was impeccable, exceeding my expectations and never forgetting my name and personal tastes from previous stays.

"An exceptional boutique hotel in a beautiful and convenient New York City location " Read full review on TripAdvisor 6/29/2010 Vote