Bentley Hotel, New York City, Manager

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Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 57 comments.

73% wrote positive comments about manager

The following words were used in comments with Manager:
generous (7) guest (3) helpful (4) hotel (9) informative (3) liked (3) management (61) need (3) night (6) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. With the help of Alex and the manager, I was able to get a resolution that was very close to what I had wanted in the beginning.

"FANTASTIC STAY " Read full review on TripAdvisor 5/15/2012 Vote

2. The manager was also incredibly helpful.

"FANTASTIC STAY " Read full review on TripAdvisor 5/15/2012 Vote

3. Very responsive manager addressed need to change room rate when we checked in.

"Positive Three Night Stay " Read full review on TripAdvisor 3/3/2012 Vote

4. When trying to inquire with the manager about cleaning them, we were told the hotel had no in-house laundry and they tried to offer us a free breakfast in exchange from my pants being ruined.

"Worst hotel we have ever stayed at " Read full review on TripAdvisor 10/15/2011 Vote

5. The response by the manager stating we never asked for a smoking room and when offered one , chose a higher floor instead is totally false and very representative of the attitude we experienced at the time.

"So, so disappointed! " Read full review on TripAdvisor 9/10/2011 Vote

6. I have not met the manager, Helena Blat, but cudos to you for a classy operation.

"Classy Operation " Read full review on TripAdvisor 4/26/2011 Vote

7. We are return customers and the manager left a welcome treat for us.

"Excellent Value and Personal Service. " Read full review on TripAdvisor 11/17/2010 Vote

8. We are return customers and the manager left a welcome treat for us.

"Excellent Value and Personal Service. " Read full review on TripAdvisor 11/17/2010 Vote

9. Management and folks and the desk, including General Manager, went above and beyond to take care of the issue.

"Great service-clean rooms-great price " Read full review on TripAdvisor 9/13/2009 Vote

10. Best of all, upon arrival, we found in our room a bottle of wine with a welcome card from the general manager.

"Most Incredible Hotel Experience !! " Read full review on TripAdvisor 7/24/2009 Vote