Bentley Hotel, New York City, Concierge

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Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (27) bar (110) bath (26) bathroom (142) bed (128) bill (31) breakfast (124) charge (39) check in (56) check out (15) closet (12) complimentary (26) concierge (19) cost (36) deal (42) decor (40) dinner (36) discount (19) downtown (20) food (66) front desk (137) hotel (1095) housekeeping (23) lobby (89) location (236) manager (57) mini bar (19) mini-bar (12) money (37) neighborhood (36) parking (46) pillow (14) price (140) rate (44) recommend (84) restaurant (197) room (1031) room service (38) service (138) sheets (11) shower (117) staff (334) street (73) suite (86) towel (58) tub (13) value (52) view (328) walk (191) wireless (20)

Concierge

Appears in 19 comments.

The following words were used in comments with Concierge:
better (2) desk (5) friendly (2) great (2) helpful (6) hotel (3) most (2) nice (2) offers (3) reception (2) rude (3) service (5) staff (4) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The two concierges were very friendly (David & David), they both had a great sense of humour and were very patient - even when we did monopolise their time.

"Enjoyed our stay " Read full review on TripAdvisor 7/25/2008 Vote

2. The concierge David was very helpful and I recommend you speak to the concierge at the start of your stay to help make the most of your time and get everything you want to do done.

"Exceeded expectations " Read full review on TripAdvisor 7/16/2008 Vote

3. People nice in genereal, the concierge could have been a little bit more helpful.

"What happened to the Capuccino? " Read full review on TripAdvisor 2/11/2008 Vote

4. Use the concierge by all means (they are very nice) but don`t expect to get better table/ticket etc than if you booked yourself.

"Good room, average hotel " Read full review on TripAdvisor 11/8/2007 Vote

5. Service was very good, the concierge helped us with the few questions we asked , they were always attentive.

"an HOnest Review " Read full review on TripAdvisor 5/2/2007 Vote

6. On our third day we had a leak from the room upstairs when we called concierge to check this out they sent a handyman who had taken a look at it.

"Horrendous! Never Again.......... " Read full review on TripAdvisor 3/18/2011 Vote

7. There was no concierge to get our bags or offer us additional service.

"Very Disapointing " Read full review on TripAdvisor 11/3/2010 Vote

8. There was no concierge to get our bags or offer us additional service.

"Very Disapointing " Read full review on TripAdvisor 11/3/2010 Vote

9. The room, the service, the front desk agents, the concierge .

"Wonderful !!! " Read full review on TripAdvisor 10/5/2010 Vote

10. Also, the hotel had a grim energy--the hallways are extremely dark--and the concierge didn't pick up their phone when I called.

"Awful location, so-so hotel " Read full review on TripAdvisor 5/16/2010 Vote