Bentley Hotel, New York City, Front Desk

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Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (21) , Travelocity (5) , Expedia (83) , TripAdvisor (631) , BedBugRegistry (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (27) bar (110) bath (26) bathroom (142) bed (128) bill (31) breakfast (124) charge (39) check in (56) check out (15) closet (12) complimentary (26) concierge (19) cost (36) deal (42) decor (40) dinner (36) discount (19) downtown (20) food (66) front desk (137) hotel (1095) housekeeping (23) lobby (89) location (236) manager (57) mini bar (19) mini-bar (12) money (37) neighborhood (36) parking (46) pillow (14) price (140) rate (44) recommend (84) restaurant (197) room (1031) room service (38) service (138) sheets (11) shower (117) staff (334) street (73) suite (86) towel (58) tub (13) value (52) view (328) walk (191) wireless (20)

Front desk

Appears in 137 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (8) desk (141) friendly (11) great (12) helpful (23) hotel (17) location (6) management (7) nice (6) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service at front desk and door were great.

"Decor is okay, but extra needs to be added like Wifi, coffee in rooms and gym. " Read full review on TripAdvisor 4/7/2012 Vote

2. The front desk girls were really sweet and helped me out with any questions/queries that I had and one of the bell boys booked me a tour which wasn't available at the hotel.

"Average Hotel " Read full review on TripAdvisor 3/27/2012 Vote

3. Staff (front desk/greeting person at main entrance) very responsive.

"Positive Three Night Stay " Read full review on TripAdvisor 3/3/2012 Vote

4. even helping me figure out the Subway system (no easy task to an out-of-towner!) I'd like to give a special SHOUT OUT to Sasha at the front desk for her great suggestions which helped me find exactly what I was looking for in the Fashion District (beads/buttons).

"Wonderful hotel, amazing views, great staff " Read full review on TripAdvisor 2/18/2012 Vote

5. The front desk staff was very nice.

"Classy, Modern Hotel on the Upper East Side " Read full review on TripAdvisor 1/19/2012 Vote

6. Front desk service is friendly and helpful.

"Great value for NYC " Read full review on TripAdvisor 12/29/2011 Vote

7. The front desk staff were courteous and helpful.

"Exceeded our expectations " Read full review on TripAdvisor 8/3/2011 Vote

8. My interaction with the front desk was limited, I found nothing wrong in contrast to other reviews.

"Nice hotel for the price if you don't mind walking " Read full review on TripAdvisor 6/20/2011 Vote

9. When I checked out, the person at the front desk said it was already paid for and that we were good to leave.

"Suprisingly nice, but I was double charged " Read full review on TripAdvisor 6/1/2011 Vote

10. front desk was nice, again no smile or a ' how are you enjoying your stay' ehh.

"Great Hotel @ A Great Price!! " Read full review on TripAdvisor 4/8/2011 Vote