Hotel 31, New York City, Service

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Rank

195th

Out of 676

Hotel 31	Average Price: $153 Check Rates

Hotel Class:

120 East 31 Street

New York City, 10016 View map

2-Star Hotel Rank: 36 of 144
Average review rating: 3.89

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (34) , TripAdvisor (475) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (9) bargain (5) bath (47) bathroom (306) bed (77) bill (5) breakfast (35) charge (11) check in (18) check out (10) closet (4) cost (10) deal (15) decor (17) dinner (6) discount (4) downtown (11) fee (3) food (13) front desk (33) hotel (573) housekeeping (5) lobby (15) location (249) lunch (5) maid (4) manager (18) money (33) neighborhood (8) parking (4) pillow (11) price (101) rate (16) recommend (58) restaurant (51) room (663) service (33) sheets (10) shower (54) shuttle (4) staff (155) street (55) suite (14) towel (32) value (39) view (37) walk (78) water pressure (14) wireless (6)

Service

Appears in 33 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
brilliant (2) clean (4) customer (2) expectation (3) friendly (5) great (4) helpful (3) hotel (16) laundry (2) location (3) nice (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were nice, and had a convenient bag check service if you arrive before check in, or check out but need somewhere to drop your bags.

"An adequate place to crash " Read full review on TripAdvisor 3/7/2012 Vote

2. Hotel service was brilliant, clean and friendly.

"Fantastic location at a great price " Read full review on TripAdvisor 2/1/2010 Vote

3. Hotel service was extermely friendly and helpful.

"Small room, good service, good price for NYC " Read full review on Expedia 12/29/2009 Vote

4. Nice variety of resturants and services nearby.

"Great for the Price " Read full review on Expedia 10/7/2009 Vote

5. The hotel was always clean with great service by all the staff.

"Clean, great service but small " Read full review on Expedia 8/26/2009 Vote

6. Hotel service was great and the shared bathrooms were always spotless and almost always available.

"Like Living In NY " Read full review on Expedia 5/27/2009 Vote

7. The service was helpful and friendly, but best of all was the location of the hotel right in the heart of Manhatten.

"Great Hotel. Great Location " Read full review on TripAdvisor 11/28/2007 Vote

8. Service was friendly and helpful.

"Nice place, great location " Read full review on TripAdvisor 10/27/2007 Vote

9. The room smelt fresh and was well serviced each day.

"Faultless " Read full review on TripAdvisor 5/19/2012 Vote

10. We found the room to be small but serviceable.

"Cheap and cheerful " Read full review on TripAdvisor 4/19/2012 Vote