Hotel 31, New York City, Bill

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OpinionWell
Rank

195th

Out of 676

Hotel 31	Average Price: $153 Check Rates

Hotel Class:

120 East 31 Street

New York City, 10016 View map

2-Star Hotel Rank: 36 of 144
Average review rating: 3.89

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (34) , TripAdvisor (475) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (9) bargain (5) bath (47) bathroom (306) bed (77) bill (5) breakfast (35) charge (11) check in (18) check out (10) closet (4) cost (10) deal (15) decor (17) dinner (6) discount (4) downtown (11) fee (3) food (13) front desk (33) hotel (573) housekeeping (5) lobby (15) location (249) lunch (5) maid (4) manager (18) money (33) neighborhood (8) parking (4) pillow (11) price (101) rate (16) recommend (58) restaurant (51) room (663) service (33) sheets (10) shower (54) shuttle (4) staff (155) street (55) suite (14) towel (32) value (39) view (37) walk (78) water pressure (14) wireless (6)

Bill	Appears in 5 comments.

The following words were used in comments with Bill:
bug (3) customer (2) great (2) hotel (2) location (2) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If you don't mind being on bug-watch, this hotel should fit your bill - great location, and no signs of any bedbugs in the room we were in.

"Lots of character...but also lots of cockroaches! " Read full review on TripAdvisor 11/13/2010 Vote

2. If you don't mind being on bug-watch, this hotel should fit your bill - great location, and no signs of any bedbugs in the room we were in.

"Lots of character...but also lots of cockroaches! " Read full review on TripAdvisor 11/13/2010 Vote

3. So when we checked out we didn't sign for the bill and asked that they not charge our credit card until a manager had called us.

"Bedbugs and terrible customer service " Read full review on TripAdvisor 5/26/2009 Vote

4. The day before we checked out, we indicated we were unhappy with our experience and wanted to speak to a manager before paying our bill.

"Bedbugs and terrible customer service " Read full review on TripAdvisor 5/26/2009 Vote

5. It was as if they were the angry customers, out of control, verbally abusive, denying there were bed bugs, and deaf to their customers' reasonable request for some adjustment to the bill.

"Bed Bugs and Management Without a Clue about Customer Service " Read full review on TripAdvisor 5/22/2009 Vote