Hotel 31, New York City, Front Desk

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Rank

195th

Out of 676

Hotel 31	Average Price: $153 Check Rates

Hotel Class:

120 East 31 Street

New York City, 10016 View map

2-Star Hotel Rank: 36 of 144
Average review rating: 3.89

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (34) , TripAdvisor (475) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (9) bargain (5) bath (47) bathroom (306) bed (77) bill (5) breakfast (35) charge (11) check in (18) check out (10) closet (4) cost (10) deal (15) decor (17) dinner (6) discount (4) downtown (11) fee (3) food (13) front desk (33) hotel (573) housekeeping (5) lobby (15) location (249) lunch (5) maid (4) manager (18) money (33) neighborhood (8) parking (4) pillow (11) price (101) rate (16) recommend (58) restaurant (51) room (663) service (33) sheets (10) shower (54) shuttle (4) staff (155) street (55) suite (14) towel (32) value (39) view (37) walk (78) water pressure (14) wireless (6)

Front desk

Appears in 33 comments.

61% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) apologetic (2) arrival (3) bath (3) desk (33) extremely (4) fantastic (3) friendly (4) helpful (9) hotel (4) new (3) nice (6) night (5) pleasant (2) quickly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was very helpful and nice upon check in.

"Decent for the money " Read full review on TripAdvisor 3/14/2012 Vote

2. The front desk people were really nice and when I called I just booked a shared bath but when wer arrived we got a private bath.

"Better than we expected " Read full review on TripAdvisor 10/17/2011 Vote

3. The front desk was helpful.

"Great Hotel " Read full review on TripAdvisor 12/7/2010 Vote

4. The front desk staff was extremely pleasant when we arrived, and the older gentlemen who showed us up to our room was fantastic.

"Lots of character...but also lots of cockroaches! " Read full review on TripAdvisor 11/13/2010 Vote

5. The front desk staff was extremely pleasant when we arrived, and the older gentlemen who showed us up to our room was fantastic.

"Lots of character...but also lots of cockroaches! " Read full review on TripAdvisor 11/13/2010 Vote

6. The front desk guy was extremely helpful and the room service/cleaning staff were very good at their job and did nice little things like pop the air con on for us for when we got back from our NYC travels (it was +100degF all that week!).

"Pleasantly surprised (after reading some of the reviews on here!) " Read full review on TripAdvisor 7/19/2010 Vote

7. Nothing to write home about - if you really don't want to pay alot to stay in the city, then the hotel is worth it, and the people at the front desk are very nice.

"Its Just Alright " Read full review on Expedia 6/23/2009 Vote

8. The front desk staff was very nice.

"great for those on a budget " Read full review on Expedia 6/2/2009 Vote

9. Stayed at Hotel 31 for three nights recently, room and bathroom though not modern decor were spotless, front desk extremely helpful, it's location is fantastic and after a long day at the attractions and shops it was great to pop to the little italian on the corner or the chinese next door.

"Location and price " Read full review on TripAdvisor 3/9/2009 Vote

10. The front desk clerk was very helpful and answered all of our questions before handing us our keys.

"You get what you pay for - and then some " Read full review on TripAdvisor 2/20/2009 Vote