Hotel Giraffe, New York City, Service

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Rank

22nd

Out of 676

Hotel Giraffe	Average Price: $406 Check Rates

Hotel Class:

365 Park Avenue South

New York City, 10016 View map

4-Star Hotel Rank: 8 of 106
Average review rating: 4.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , TripAdvisor (981) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (75) balcony (142) bar (102) bath (23) bathroom (121) bed (146) breakfast (667) cable (11) charge (23) check in (58) check out (21) closet (20) complimentary (186) concierge (24) cost (31) deal (17) decor (35) dinner (64) discount (9) downtown (45) food (70) front desk (88) gym (17) hotel (1766) housekeeping (29) lobby (252) location (490) maid (10) manager (23) money (38) neighborhood (29) parking (22) pillow (22) price (110) rate (58) recommend (160) restaurant (222) room (1219) room service (23) service (260) sheets (11) shower (35) staff (736) street (105) suite (171) towel (24) value (87) view (54) walk (143) wireless (45)

Service

Appears in 260 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
attentive (14) breakfast (34) clean (17) customer (11) excellent (38) friendly (30) good (30) great (46) hotel (77) location (24) nice (27) night (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Turndown service has always seemed like a weird hotel tic to me, but in this instance it was great.

"Perfect! " Read full review on TripAdvisor 4/23/2012 Vote

2. The service is impeccable, discreet and seamless.

"Perfect! " Read full review on TripAdvisor 4/23/2012 Vote

3. The housekeeping staff do a great job - the rooms are very clean, the turndown service is nicely done and there are plenty of fresh towels (although I can never understand why hotel towels have to be so small!).

"Great hotel but had a few niggles...maybe just bad luck " Read full review on TripAdvisor 4/13/2012 Vote

4. Perfect boutique hotel offering personal service and great accommodation.

"Fantastic Hotel in a great location " Read full review on TripAdvisor 4/5/2012 Vote

5. This was our second stay at the Giraffe and we were again very happy with the level of service and attention to detail.

"Another excellent stay at the Giraffe " Read full review on TripAdvisor 4/2/2012 Vote

6. The service was very good, the rooms great.

"Hotel Giraffe Feb 12 " Read full review on TripAdvisor 3/28/2012 Vote

7. Good service, nice room (especially for NY standards).

"Great hotel in NY " Read full review on TripAdvisor 3/17/2012 Vote

8. There was turn down service but we generally declined the offer.

"Fantastic hotel & great service " Read full review on TripAdvisor 3/8/2012 Vote

9. Front desk, bell boys and overall service staff is really nice.

"Excellent service, rooms and location " Read full review on TripAdvisor 3/5/2012 Vote

10. Service an staff were excellent,the staff were delightful from breakfast servers , to doormen, concierge - all were wonderful.

"M-A-RA-V-I-L-H-O-S-O " Read full review on TripAdvisor 3/2/2012 Vote