Hotel Giraffe, New York City, Concierge

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Rank

22nd

Out of 676

Hotel Giraffe	Average Price: $406 Check Rates

Hotel Class:

365 Park Avenue South

New York City, 10016 View map

4-Star Hotel Rank: 8 of 106
Average review rating: 4.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , TripAdvisor (981) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (75) balcony (142) bar (102) bath (23) bathroom (121) bed (146) breakfast (667) cable (11) charge (23) check in (58) check out (21) closet (20) complimentary (186) concierge (24) cost (31) deal (17) decor (35) dinner (64) discount (9) downtown (45) food (70) front desk (88) gym (17) hotel (1766) housekeeping (29) lobby (252) location (490) maid (10) manager (23) money (38) neighborhood (29) parking (22) pillow (22) price (110) rate (58) recommend (160) restaurant (222) room (1219) room service (23) service (260) sheets (11) shower (35) staff (736) street (105) suite (171) towel (24) value (87) view (54) walk (143) wireless (45)

Concierge

Appears in 24 comments.

77% wrote positive comments about concierge

The following words were used in comments with Concierge:
free (3) friendly (2) great (2) helpful (6) hotel (3) informative (3) need (3) nice (2) recommend (5) reservation (2) secure (2) service (4) staff (13) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service an staff were excellent,the staff were delightful from breakfast servers , to doormen, concierge - all were wonderful.

"M-A-RA-V-I-L-H-O-S-O " Read full review on TripAdvisor 3/2/2012 Vote

2. The staff were delightful from breakfast servers (free breakfast), to doormen, concierge - all were wonderful.

"Best stay in NYC yet " Read full review on TripAdvisor 2/26/2012 Vote

3. Not for those looking for a Ritz type hotel - but very, very nice, The front desk staff are extremely helpful and double as concierge.

"A pleasant surprise " Read full review on TripAdvisor 1/20/2011 Vote

4. The front desk also acts as a concierge and they were able to secure us reservations to one of Manhattan's most-popular (and hard to get in to) restaurants.

"AWESOME MANHATTAN EXPERIENCE--REVIEWS SPEAK FOR THEMSELVES " Read full review on TripAdvisor 12/24/2010 Vote

5. The front desk also act as concierge and they were very helpful and gave great suggestions.

"Great Staff and Service " Read full review on TripAdvisor 12/18/2010 Vote

6. Outside the hotel you need to walk a bit/take a cab if you look nice restaurants for dinner (but maybe a proper Concierge would help).

"Good. Very good. Not perfect, but very good. " Read full review on TripAdvisor 9/2/2010 Vote

7. We called ahead to inquire if we could check in a couple of hours early and when we arrived we were warmly greeted by friendly, unpretentious front desk staff and concierges.

"Couldn't have asked for more. " Read full review on TripAdvisor 6/5/2009 Vote

8. Concierge like questions handled efficiently without too many recommendations that were really tied into marketing relations.

"Christmas and an engagement... " Read full review on TripAdvisor 1/11/2009 Vote

9. Concierge Service recommendation for dinner: Many thanks to the crew for recommending Primehouse.

"Christmas and an engagement... " Read full review on TripAdvisor 1/11/2009 Vote

10. We cannot praise the Giraffe staff enough - from reception to breakfast bar to concierge/doormen they were friendly and helpful.

"Loved The Giraffe " Read full review on TripAdvisor 7/18/2008 Vote