Sofitel New York, New York City, Service

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Rank

11th

Out of 676

Sofitel New York	Average Price: $445 Check Rates

Hotel Class:

45 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 4 of 106
Average review rating: 4.76

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (52) bar (144) bath (96) bathroom (340) bed (332) bill (11) breakfast (256) charge (46) check in (149) check out (50) checkout (12) check-out (18) closet (30) complimentary (39) concierge (181) cost (46) deal (59) decor (33) dinner (47) food (108) front desk (101) gym (37) hotel (1697) housekeeping (59) lobby (171) location (686) lunch (12) maid (15) manager (41) money (44) pillow (48) price (141) rate (71) recommend (163) restaurant (247) room (1480) room service (98) service (384) sheets (17) shower (172) staff (615) street (173) suite (182) towel (30) tub (61) value (69) view (197) walk (173) walk in (14) wireless (43)

Service

Appears in 383 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
clean (25) comfortable (21) concierge (20) excellent (46) food (19) friendly (22) good (43) great (73) helpful (27) hotel (88) location (44) love (19) nice (33) night (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great beds, large rooms, great facilities, friendly service.

"Simply the best " Read full review on TripAdvisor 5/20/2012 Vote

2. We stayed there for some days in New York and I must say the quality of service in this hotel is very good.

"Nice hotel very well located in NYC " Read full review on TripAdvisor 5/11/2012 Vote

3. Service was excellent -friendly courteous and helpful (restaurant addresses) the hotel was an oasis of calm and chic.

"Simply excellent " Read full review on TripAdvisor 5/4/2012 Vote

4. Sofitel Hotels offer the atmosphere I like with comfortable and spacious rooms, and excellent service.

"Comfortable stay, excellent service " Read full review on TripAdvisor 5/2/2012 Vote

5. Very convenient to Broadway and attentive service.

"Sofitel NYC was Top Flight " Read full review on TripAdvisor 4/23/2012 Vote

6. Service is mostly good.

"Good Service, Great Location, Past its Prime, & Terrible Internet Policy " Read full review on TripAdvisor 4/23/2012 Vote

7. Each time, we have received perfect service and a wonderful room.

"Third time - even luckier! " Read full review on TripAdvisor 4/12/2012 Vote

8. I know you don't spend much time in your room in New York, but just to come back for a quick shower and change before heading out to dinner, to a beautifully cleaned room, gorgeous big soft towels, turn down service with the radio playing classical music was just perfect.

"Beyond our Expectations " Read full review on TripAdvisor 4/11/2012 Vote

9. The first impressions with the service staff were great, and the lobby area was fantastic (my wife had to take photos of beautiful flowers arranged throughout the lobby area).

"Flawless Experience " Read full review on TripAdvisor 4/7/2012 Vote

10. The service was outstanding.

"An excellent place to stay in Midtown " Read full review on TripAdvisor 4/5/2012 Vote