Hotel Erwin, Los Angeles, Front Desk

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Rank

32nd

Out of 700

Hotel Erwin	Average Price: $290 Check Rates

Hotel Class:

1697 Pacific Avenue

Los Angeles, 90291 View map

3-Star Hotel Rank: 13 of 84
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (4) , TripAdvisor (277)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 69 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) good (4) great (4) helpful (9) hotel (8) liked (4) nice (5) night (6) recommend (3) welcoming (5) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was great, service was excellent all-around, with special kudos to front desk person Miguel, who went out of his way to to assist us with traveling advise, recommendations, etc.The outside of the hotel was unimpressive as major renovations were being made to the exterior and it was covered with scaffolding, but the suite was delightful.

"Excellent experience with Hotel Erwin " Read full review on TripAdvisor 3/23/2012 Vote

2. The young lady at the front desk was very friendly and made the arrival and check out process very smooth.

"Fantastic time in Venice " Read full review on TripAdvisor 3/23/2012 Vote

3. The staff at the front desk are very helpful, and are eager to please.

"Great place to stay " Read full review on TripAdvisor 1/6/2012 Vote

4. I love it, great vibe, clean, nice people, very helpful front desk, amazing place to stay.

"my favorite hotel in LA by the ocean " Read full review on TripAdvisor 12/21/2011 Vote

5. Miguel at the front desk is a huge asset to the property.

"Awesome Staff " Read full review on TripAdvisor 12/13/2011 Vote

6. The young kid at the front desk gave me my upgrade options, I haggled for a few minutes per custom, and moved up to the 6th floor from the 2nd for a mere $20 more per night and got two free meals at 'Hash' out of it as well.

"A Tale of Two Hotels: One OK, One Great " Read full review on TripAdvisor 9/28/2011 Vote

7. I was extremely impressed with Front Desk Clerk Dan.

"Great Service " Read full review on TripAdvisor 8/19/2011 Vote

8. At the front desk we were greeted by a friendly and gregarious gentleman, who invited us to 'sing for our room' and gave a heartfelt example of how to do so.

"The centre of it all in Venice, CA " Read full review on TripAdvisor 8/3/2011 Vote

9. When I told the front desk in the am, we were comped breakfast, which was very nice, but frankly, we should have had that night comped by the corporate sponsor of the room next door (Red Bull).

"good hotel for those who love to party " Read full review on TripAdvisor 7/28/2011 Vote

10. The following morning, Miguel was on front desk duties and helped us check out and check back in, even keeping the same room and rate, so there was no impact on us at all.

"Great stay at the Erwin " Read full review on TripAdvisor 6/4/2011 Vote