FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER, Philadelphia, Staff

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OpinionWell
Rank

48th

Out of 177

FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER	Average Price: $188 Check Rates

Hotel Class:

1201 RACE STREET

Philadelphia, 19107 View map

3-Star Hotel Rank: 28 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (22) , Travelocity (3) , TripAdvisor (110)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (22) bathroom (44) bed (61) breakfast (32) charge (3) check in (14) check out (7) checkout (3) closet (6) concierge (4) cost (7) deal (8) dinner (9) downtown (18) fee (6) fitness center (5) food (24) front desk (44) gym (4) hotel (272) housekeeping (7) lobby (20) location (83) lunch (5) manager (17) money (5) neighborhood (8) parking (53) pillow (14) price (18) rate (12) recommend (9) refund (4) restaurant (41) room (249) room service (11) service (38) sheets (13) shower (31) staff (82) street (52) to park (7) towel (4) valet (29) valet parking (20) value (12) view (7) walk (37) wireless (11)

Staff

Appears in 82 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
best (3) clean (12) desk (7) friendly (23) great (9) guest (4) helpful (24) hotel (23) location (5) new (5) nice (13) pleasant (7) problem (4) rude (4) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was friendly and helpful especially the woman that worked in the dining room for breakfast, think her name was Alicia.

"Needs some improvement " Read full review on TripAdvisor 5/17/2012 Vote

2. Staff were very nice especially the breakfast lady (but 6 pm staff excluded).

"Nothing fancy " Read full review on TripAdvisor 5/14/2012 Vote

3. The staff was friendly and welcoming and in general the hotel was clean and served its purpose well.

"Decent Place to Stay in Philly " Read full review on TripAdvisor 3/25/2012 Vote

4. The staff was decent until we found out that an employee was trapped in an elevator.

"Average hotel " Read full review on TripAdvisor 3/5/2012 Vote

5. The staff was very helpful and rooms were a little smaller than standard hotels, but very nice.

"I Loved its Location " Read full review on TripAdvisor 2/28/2012 Vote

6. The staff were very nice, accommodating, and helpful.

"A perfectly fine hotel. " Read full review on TripAdvisor 2/24/2012 Vote

7. The hotel's staff is definitely the best part of this hotel.

"Excellent Services and Location " Read full review on TripAdvisor 2/11/2012 Vote

8. Hotel staff here is great.

"Nice hotel, good staff " Read full review on TripAdvisor 12/6/2011 Vote

9. Awsome location for the Convention Center, Metro, etc. The staff is very nice to work with.

"Great Place, Great Staff " Read full review on TripAdvisor 11/12/2011 Vote

10. The staff is very friendly and helpful especially General Manager Stephen went above and beyond to make our stay memorable.

"Great Stay! " Read full review on TripAdvisor 11/7/2011 Vote