FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER, Philadelphia, Concierge

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER

Back to search results

OpinionWell
Rank

48th

Out of 177

FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER	Average Price: $188 Check Rates

Hotel Class:

1201 RACE STREET

Philadelphia, 19107 View map

3-Star Hotel Rank: 28 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (22) , Travelocity (3) , TripAdvisor (110)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (7) bar (22) bathroom (44) bed (61) breakfast (32) charge (3) check in (14) check out (7) checkout (3) closet (6) concierge (4) cost (7) deal (8) dinner (9) downtown (18) fee (6) fitness center (5) food (24) front desk (44) gym (4) hotel (272) housekeeping (7) lobby (20) location (83) lunch (5) manager (17) money (5) neighborhood (8) parking (53) pillow (14) price (18) rate (12) recommend (9) refund (4) restaurant (41) room (249) room service (11) service (38) sheets (13) shower (31) staff (82) street (52) to park (7) towel (4) valet (29) valet parking (20) value (12) view (7) walk (37) wireless (11)

Concierge

Appears in 4 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Eric, the concierge, goes above and beyond to ensure guests have the best information.

"Wondeful hotel and we cannot wait to return " Read full review on TripAdvisor 8/9/2011 Vote

2. When I consulted the concierge desk, Mary went above and beyond in helping me figure out where I needed to go.

"Excellent Client Service " Read full review on TripAdvisor 7/5/2011 Vote

3. No bell hop, concierge, or anyone to help with bags, etc. There was a housekeeping employee, Victor, who tried to help us (they put him in the kitchen to try to help, and he helped carry bags).

"This hotel needs new management " Read full review on TripAdvisor 7/31/2009 Vote

4. Mary Mastrobuoni, a Sheraton employee, was working behind the concierge and was extremely helpful during my stay.

"Excellent Client Service " Read full review on TripAdvisor 7/5/2011 Vote