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48th
Out of 177

FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER

Average Price: $188  
 
Hotel Class:
1201 RACE STREET
Philadelphia, 19107 View map  
3-Star Hotel Rank: 28 of 57
Average review rating: 3.58
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (22) , Travelocity (3) , TripAdvisor (110)
SAFE TO BOOK ? (1/5 issues found)
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Check in
Appears in 14 comments. 
83% wrote positive comments about check in
The following words were used in comments with Check in:
helpful (3)   pleasant (2)    
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1. Check in was fast and easy and valet parking convenient.
"Service Beyond Compare " Read full review on TripAdvisor   1/28/2012 Vote      
2. The staff was very friendly, check in and out was a breeze, the wait for our valet was only 25 minutes, We didn't feel the room was very small at all.
"Very Nice Hotel-Excellent Location " Read full review on TripAdvisor   9/5/2011 Vote      
3. Check in was easy and the young man who helped us (he was new) was very pleasant and helpful.
"Not great...not horrible...somewhere in the middle " Read full review on TripAdvisor   3/2/2011 Vote      
4. We were able to check in early and received great customer service at the front desk.
"Nice Hotel in good location " Read full review on Expedia   8/5/2009 Vote      
5. Check-in was quick and easy.
"Lots of bad decisions! " Read full review on TripAdvisor   8/4/2009 Vote      
6. The front desk staff was pleasant during check in and I was very happy when my room was ready a few hours early.
"No complaints " Read full review on TripAdvisor   3/9/2009 Vote      
7. I had requested early check in and tho they didn't have anything when I arrived, they did let me check in earlier than normal time, I guess about 12:30 which was a huge relief as I was needing to rest badly.
"Very nice hotel " Read full review on TripAdvisor   4/11/2012 Vote      
8. When I came to check in the room was ready and had a lovely view of downtown Philadelphia.
"Nice and close " Read full review on TripAdvisor   11/15/2009 Vote      
9. We were left to find this out ourselves as they did not give us the courtesy of mentioning this to us at check-in.
"Overbooked us, no compensation, incompetent staff, FILTHY " Read full review on TripAdvisor   8/11/2009 Vote      
10. We arrived a few hours beyond check-in time and our room was not ready for us.
"Great Value " Read full review on TripAdvisor   6/15/2009 Vote      
   
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