Disney's Polynesian Resort, Orlando, Service

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Rank

40th

Out of 543

Disney's Polynesian Resort	Average Price: $464 Check Rates

Hotel Class:

1600 SEVEN SEAS DRIVE Lake Buena Vista

Orlando, 32830 View map

4-Star Hotel Rank: 17 of 59
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (18) , TripAdvisor (872)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (54) balcony (124) bar (87) bathroom (177) beach (496) bed (132) breakfast (265) charge (25) check in (151) check out (24) closet (25) concierge (195) cost (66) deal (37) decor (62) dinner (217) discount (31) downtown (31) food (467) front desk (116) hot tub (22) hotel (954) housekeeping (113) lake (74) landscape (49) lobby (156) location (406) lunch (49) manager (61) money (157) parking (45) patio (57) pillow (28) pool (767) price (162) rate (60) recommend (157) restaurant (363) room (2147) room service (39) service (468) sheets (27) shower (81) staff (434) suite (30) towel (113) value (57) view (436) walk (277) wireless (24)

Service

Appears in 468 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
clean (19) concierge (34) customer (24) excellent (19) expectation (19) food (59) good (55) great (59) hotel (43) meal (21) night (34)

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1. The service staff was decent, and the check-in experience was quick and efficient.

"Polynesian stay, 4/19-23 " Read full review on TripAdvisor 5/1/2012 Vote

2. Room Service was great, they included an ample supply of condiments without us asking and the service was superb.

"Great Time! " Read full review on TripAdvisor 4/12/2012 Vote

3. Therooms, the service and all tha activities you can find are just perfect for all members of your family.

"Best resort for family dream vacations " Read full review on TripAdvisor 3/28/2012 Vote

4. The service was excellent.

"A surreal business experience " Read full review on TripAdvisor 3/28/2012 Vote

5. While planning our trip, I heard a few times that Disney is great on the front end but falls apart a little in the service department as you get closer to leaving.

"Wonderful with a few hiccups " Read full review on TripAdvisor 3/27/2012 Vote

6. We took advantage of the free Magic Express service which transports you and your bags to and from the airport to your hotel room.

"Wonderful with a few hiccups " Read full review on TripAdvisor 3/27/2012 Vote

7. This service was flawless at the beginning of our trip but riddled with headaches at the the end.

"Wonderful with a few hiccups " Read full review on TripAdvisor 3/27/2012 Vote

8. We did the show and it was fun and entertaining food ok but not great but it is buffet and lots of people to feed, but again the service was fantastic.

"Easy Access Magic Kingdom " Read full review on TripAdvisor 3/12/2012 Vote

9. Concierge Staff were fantastic - THANKYOU, checking in a breeze service exceptional and friendly, not the same as the other resort review.

"Easy Access Magic Kingdom " Read full review on TripAdvisor 3/12/2012 Vote

10. The service impressed me, and I'm used to Asian Hyatt properties on my business trips.

"Location, Location, Location " Read full review on TripAdvisor 2/24/2012 Vote