Disney's Polynesian Resort, Orlando, Front Desk

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Rank

40th

Out of 543

Disney's Polynesian Resort	Average Price: $464 Check Rates

Hotel Class:

1600 SEVEN SEAS DRIVE Lake Buena Vista

Orlando, 32830 View map

4-Star Hotel Rank: 17 of 59
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (18) , TripAdvisor (872)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (54) balcony (124) bar (87) bathroom (177) beach (496) bed (132) breakfast (265) charge (25) check in (151) check out (24) closet (25) concierge (195) cost (66) deal (37) decor (62) dinner (217) discount (31) downtown (31) food (467) front desk (116) hot tub (22) hotel (954) housekeeping (113) lake (74) landscape (49) lobby (156) location (406) lunch (49) manager (61) money (157) parking (45) patio (57) pillow (28) pool (767) price (162) rate (60) recommend (157) restaurant (363) room (2147) room service (39) service (468) sheets (27) shower (81) staff (434) suite (30) towel (113) value (57) view (436) walk (277) wireless (24)

Front desk

Appears in 116 comments.

67% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (5) concierge (5) desk (120) friendly (5) helpful (12) hotel (8) housekeeping (5) management (9) need (5) problem (8) reservation (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are wonderful, every one of them, from the front desk to the lovely women who clean the rooms.

"The Best Time Ever at the Disney's Polynesian Resort " Read full review on TripAdvisor 5/21/2012 Vote

2. everyone was very friendly from bell hops to maids to front desk basically everyone very helpful and kind.

"Great location " Read full review on TripAdvisor 1/21/2012 Vote

3. Becky at the front desk at check-in was absolutely amazing.

"Fantastic visit! " Read full review on TripAdvisor 10/10/2011 Vote

4. We left Our wet bathing suits in a bag on the Van from the Disney Dream (Nice Ship but very Noisy staterooms) and Sylvia at the front desk not only got Them back She washed and dried Them for Us.

"Really Wonderful and Magical " Read full review on TripAdvisor 9/28/2011 Vote

5. I wish the front desk staff would more adequately inform of the restaurant options or give a handout detailing where to eat, what is served, etc. We didn't find out about the Cafe off the lobby until just before we left - we do accept some responsibility for this though, since I admit we didn't investigate the premises ourselves to find alternatives for breakfast and lunch.

"Awesome trip! " Read full review on TripAdvisor 9/22/2011 Vote

6. When checking out, the front desk was nice enough, but said there was nothing he could do, so I followed my mothers old advise.

"Don't bother " Read full review on TripAdvisor 3/26/2011 Vote

7. We called down to the front desk to have these two taken care of while we went park hopping.

"Very good if you want to be near Magic Kingdom " Read full review on TripAdvisor 10/14/2010 Vote

8. A second call to the front desk got this taken care of 15 minutes later.

"Very good if you want to be near Magic Kingdom " Read full review on TripAdvisor 10/14/2010 Vote

9. Also, the entire staff was exceptional, so nice from the front desk, luggage(timely), housekeeping, restaurants everyone.

"Paying for location " Read full review on TripAdvisor 10/4/2010 Vote

10. Front desk was efficient and concierge was always able to help us with directions or restaurant reservations.

"Great location and amenities for families " Read full review on TripAdvisor 9/7/2010 Vote