The Westin Beale Street Memphis, Memphis, Concierge

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Rank

6th

Out of 238

The Westin Beale Street Memphis	Average Daily Rate: NA Check Rates

Hotel Class:

170 LT GEORGE West LEE AVENUE

Memphis, 38103 View map

4-Star Hotel Rank: 3 of 10
Average review rating: 4.15

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (10) , Travelocity (4) , TripAdvisor (158) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 19 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (2) desk (4) fantastic (2) friendly (5) great (2) helpful (4) hotel (4) knowledgable (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Joan on the Concierge desk couldnt have been more helpful and gave us some great tips.

"Good Location " Read full review on TripAdvisor 11/13/2011 Vote

2. Before I arrived a friend wanted to surprise me with flowers and wine - the concierge 'became his best friend' to put it in his words.

"Best Customer Service Ever! " Read full review on TripAdvisor 6/13/2011 Vote

3. We had dinner at Felicia Suzannes, which was recommended to us by the concierge, and would highly recommend it.

"Nice Hotel, Great Location " Read full review on TripAdvisor 8/15/2010 Vote

4. Fantastic concierge called joan, very knowledgable, arranged visits for us at very short notice.

"Great location, breakfast was really good... " Read full review on TripAdvisor 7/23/2010 Vote

5. Joan on the concierge desk is helpful and can organise taxis etc. Make sure to check out the FREE shuttle bus that stops literally outside the hotel/Rock & Soul museum.

"Great place to stay. Location is perfect. " Read full review on TripAdvisor 6/19/2010 Vote

6. However, it also means I have seen a lot of Starwoods, for comparison purposes!) The location was great for seeing all the main sights, and the concierge was friendly and helpful (although her description of the 'arts district' was a bit optimistic.

"A very nice Westin, terrific location " Read full review on TripAdvisor 3/13/2010 Vote

7. When we arrived I was greeted by the concierge who told me in front of my friend that they couldn't find a birthday cake in town, would I mind a small pastry from their restaurant.

"It was ok... " Read full review on TripAdvisor 2/15/2010 Vote

8. Their hospitality, room cleanliness, and concierge we fantastic.

"Perfect " Read full review on Expedia 11/10/2009 Vote

9. There was no concierge on duty during our stay, which is quite surprising for a business-class hotel in a large metropolitan city; (2) Our room, while nice on the surface, was not cleaned properly.

"Doesn't live up to the Westin name " Read full review on TripAdvisor 7/27/2011 Vote

10. The best part of this hotel was the concierge Joan Robinson.

"Top rate hotel and staff " Read full review on TripAdvisor 7/20/2011 Vote