Sheraton Dallas Hotel, Dallas, Service

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Rank

5th

Out of 453

Sheraton Dallas Hotel	Average Price: $192 Check Rates

Hotel Class:

400 NORTH OLIVE STREET DALLAS

Dallas, View map

3-Star Hotel Rank: 2 of 88
Average review rating: 3.29

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (50) , MyTravelGuide (11) , Travelocity (1) , TripAdvisor (552)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) bar (138) bathroom (81) bed (90) bill (15) breakfast (65) charge (59) check in (108) check out (24) checkout (17) complimentary (17) concierge (63) cost (26) deal (24) decor (13) dinner (45) downtown (147) fee (18) fitness center (22) food (162) front desk (93) gym (40) hotel (1079) housekeeping (38) lobby (100) location (133) lunch (24) manager (43) money (27) parking (133) pillow (24) pool (68) price (68) rate (58) recommend (74) restaurant (173) room (950) room service (61) service (270) shower (42) staff (326) street (50) suite (67) towel (36) valet (45) valet parking (13) value (19) view (58) walk (65) wireless (61)

Service

Appears in 270 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
clean (13) concierge (13) customer (39) excellent (28) food (30) friendly (22) good (22) great (32) guest (28) helpful (16) hotel (91) internet (24) liked (11) most (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The best aspects of the hotel are: downtown location, Breakfast, Fitness Club (huge!) and the nice service you get.

"Very nice hotel. I'd be back " Read full review on TripAdvisor 5/17/2012 Vote

2. Both were friendly, courteous, and provided great service.

"Draft Sports Bar " Read full review on TripAdvisor 5/11/2012 Vote

3. Excellent service and amenities.

"Excellent Service " Read full review on TripAdvisor 5/11/2012 Vote

4. Additionally, James assisted our conference attendees with prompt service.

"Excellent Service " Read full review on TripAdvisor 5/11/2012 Vote

5. Every single member of the staff at this hotel was friendly, kind, and welcoming and the food (both room service and the food my company was served by their catering service) was excellent.

"Overwhelmed by the gracious staff, excellent room and SERVICE " Read full review on TripAdvisor 5/2/2012 Vote

6. Quick, efficient service with an infectious smile.

"Best Server in the Pub " Read full review on TripAdvisor 5/1/2012 Vote

7. That is one example of the great customer service we were shown during our stay.

"Excellent customer service " Read full review on TripAdvisor 5/1/2012 Vote

8. If you need help for anything from guest service call her, she will make it happen.

"Great costumer service " Read full review on TripAdvisor 4/12/2012 Vote

9. I've stayed at the SOHO Grand in NYC and the Dallas SHeraton was by far better in service, cleanliness, rates and food.

"Best Hotel in Dallas " Read full review on TripAdvisor 4/9/2012 Vote

10. The service time was decent, however the order taker was rude and did not seem to listen.

"What should be a nice hotel just isn't. " Read full review on TripAdvisor 3/31/2012 Vote