Sheraton Dallas Hotel, Dallas, Concierge

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Rank

5th

Out of 453

Sheraton Dallas Hotel	Average Price: $192 Check Rates

Hotel Class:

400 NORTH OLIVE STREET DALLAS

Dallas, View map

3-Star Hotel Rank: 2 of 88
Average review rating: 3.29

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (11) , Travelocity (1) , TripAdvisor (552) , YahooTravel (50)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (138) bathroom (81) bed (90) bill (15) breakfast (65) charge (59) check in (108) check out (24) checkout (17) complimentary (17) concierge (63) cost (26) deal (24) decor (13) dinner (45) downtown (147) fee (18) fitness center (22) food (162) front desk (93) gym (40) hotel (1079) housekeeping (38) lobby (100) location (133) lunch (24) manager (43) money (27) parking (133) pillow (24) pool (68) price (68) rate (58) recommend (74) restaurant (173) room (950) room service (61) service (270) shower (42) staff (326) street (50) suite (67) towel (36) valet (45) valet parking (13) value (19) view (58) walk (65) wireless (61)

Concierge

Appears in 63 comments.

91% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (6) good (7) great (6) guest (3) helpful (19) hotel (14) liked (4) lounge (6) management (5) night (3) recommend (6)

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1. The concierge recommended a decent Italian Pizza & Pasta place within walking distance, and on the last day, gave me walking directions to the JFK Museum.

"Large Hotel, But Big on Service " Read full review on TripAdvisor 5/18/2012 Vote

2. The only negative that I will throw out is that the concierges were nice but not extraordinarily helpful.

"Perfect location, perfect stay " Read full review on TripAdvisor 5/17/2012 Vote

3. Jose saw I was struggling with the US Air onlne check in and not only did he put me in contact with the concierge Dan Macey to help with my check in but he made all the arrangements I would need for a car service in the morning to the airport.

"Review " Read full review on TripAdvisor 5/9/2012 Vote

4. Dan, your professionalism matched with a great personality makes you a true asset in the concierge department.

"Review " Read full review on TripAdvisor 5/9/2012 Vote

5. Front desk staff and concierge is great.

"Old Hotel Dressed to Look New " Read full review on TripAdvisor 4/26/2012 Vote

6. Julio, our room service waiter, delivered and reviewed the food like a first class concierge at a 5 Staf restaurant, obviously taking pride in the food and delivery.

"Room Service is first rate " Read full review on TripAdvisor 4/25/2012 Vote

7. Front desk and concierge service is very good.

"Convenient location, large conference center but pretty basic " Read full review on TripAdvisor 2/25/2012 Vote

8. Rita and Donna at the Concierge desk were some of the best people i have ever met.

"Awsome hotel " Read full review on TripAdvisor 2/19/2012 Vote

9. Michael - Concierge was able to send me to great stores for Western Wear!so fun.

"Do they wear capes under their jackets???? " Read full review on TripAdvisor 2/9/2012 Vote

10. The concierge was very helpful and the bellman were wonderful.

"Wonderful hotel " Read full review on TripAdvisor 2/7/2012 Vote