Sheraton Dallas Hotel, Dallas, Check Out

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Rank

5th

Out of 453

Sheraton Dallas Hotel	Average Price: $192 Check Rates

Hotel Class:

400 NORTH OLIVE STREET DALLAS

Dallas, View map

3-Star Hotel Rank: 2 of 88
Average review rating: 3.29

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (11) , Travelocity (1) , TripAdvisor (552) , YahooTravel (50)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (33) bar (138) bathroom (81) bed (90) bill (15) breakfast (65) charge (59) check in (108) check out (24) checkout (17) complimentary (17) concierge (63) cost (26) deal (24) decor (13) dinner (45) downtown (147) fee (18) fitness center (22) food (162) front desk (93) gym (40) hotel (1079) housekeeping (38) lobby (100) location (133) lunch (24) manager (43) money (27) parking (133) pillow (24) pool (68) price (68) rate (58) recommend (74) restaurant (173) room (950) room service (61) service (270) shower (42) staff (326) street (50) suite (67) towel (36) valet (45) valet parking (13) value (19) view (58) walk (65) wireless (61)

Check out

Appears in 24 comments.

87% wrote positive comments about check out

The following words were used in comments with Check out:
disappoint (2) floor (2) hotel (4) informative (2) least (2) night (4)

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1. The next morning, the travel agency who made the reservation talked to someone at the hotel and took care of it before my check out.

"Bad customer service at management level " Read full review on TripAdvisor 1/26/2012 Vote

2. The front desk service was excellent at check in and check out.

"Nice renovations - clean " Read full review on TripAdvisor 1/23/2012 Vote

3. Check out was quick and efficient and the valet had my car ready when I got there.

"Clean, mixed service, but very noisy. " Read full review on TripAdvisor 9/28/2011 Vote

4. When there was a back up at the registration desk and I had questions about my check out, I was able to get answers and check out by phone with a courteous operator, I sensed that hotel management encourages and models quality service.

"Excellent Service " Read full review on TripAdvisor 8/11/2011 Vote

5. Check out was a breeze but it was disappointing that parking each night was $21.

"More hits than Misses " Read full review on TripAdvisor 7/10/2011 Vote

6. Check and check out are a breeze and there is a place to print out boarding passes in the lobby.

"The Sheraton Dallas really took care of us " Read full review on TripAdvisor 1/28/2011 Vote

7. When I arrived, I was informed that I had failed to check out at 12p.

"Just Horrible " Read full review on TripAdvisor 11/20/2011 Vote

8. The clerk informed me that because my reservation had a special room rate the first night, but not the second, my reservation was split into two confirmation numbers, which in turn required me to check out and then check in for my second night stay.

"Just Horrible " Read full review on TripAdvisor 11/20/2011 Vote

9. I explained to the registration clerk that my reservation was for two nights and that I was not due to check out until the next day.

"Just Horrible " Read full review on TripAdvisor 11/20/2011 Vote

10. The hotel failed to charge the room to the company even though I reminded the front desk to do so at both check in and check out.

"Have Mercy! " Read full review on TripAdvisor 11/4/2011 Vote