Sheraton Dallas Hotel, Dallas, Front Desk

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Rank

5th

Out of 453

Sheraton Dallas Hotel	Average Price: $192 Check Rates

Hotel Class:

400 NORTH OLIVE STREET DALLAS

Dallas, View map

3-Star Hotel Rank: 2 of 88
Average review rating: 3.29

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (11) , Travelocity (1) , TripAdvisor (552) , YahooTravel (50)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (138) bathroom (81) bed (90) bill (15) breakfast (65) charge (59) check in (108) check out (24) checkout (17) complimentary (17) concierge (63) cost (26) deal (24) decor (13) dinner (45) downtown (147) fee (18) fitness center (22) food (162) front desk (93) gym (40) hotel (1079) housekeeping (38) lobby (100) location (133) lunch (24) manager (43) money (27) parking (133) pillow (24) pool (68) price (68) rate (58) recommend (74) restaurant (173) room (950) room service (61) service (270) shower (42) staff (326) street (50) suite (67) towel (36) valet (45) valet parking (13) value (19) view (58) walk (65) wireless (61)

Front desk

Appears in 93 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) great (4) guest (4) helpful (13) hotel (8) management (3) new (3) problem (5) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Lauren Thomas at the front desk was very welcoming and even offered to upgrade me to a suite with a bathtub so I could soak.

"Overwhelmed by the gracious staff, excellent room and SERVICE " Read full review on TripAdvisor 5/2/2012 Vote

2. Front desk staff and concierge is great.

"Old Hotel Dressed to Look New " Read full review on TripAdvisor 4/26/2012 Vote

3. At the front desk, Edin Redzic offered to help us with a question my daughter and I had.

"Sheraton Dallas! They Care About Comfort " Read full review on TripAdvisor 4/18/2012 Vote

4. The front desk staff was nice, however, they did not even attempt to correct my dissatisfaction.

"What should be a nice hotel just isn't. " Read full review on TripAdvisor 3/31/2012 Vote

5. -Front desk staff members are ALWAYS friendly.

"Excellent Business Hotel " Read full review on TripAdvisor 2/27/2012 Vote

6. I had an issue with my room after checking in and although there were a lot of unregistered guests in line waiting, the front desk manager Lavone was quick and professional to resolve my room issues.

"great helpful staff " Read full review on TripAdvisor 2/26/2012 Vote

7. Front desk and concierge service is very good.

"Convenient location, large conference center but pretty basic " Read full review on TripAdvisor 2/25/2012 Vote

8. The front desk was friendly as well and helped us through the week with good eating advice and helpful tips of the city.

"Excellent customer service " Read full review on TripAdvisor 2/19/2012 Vote

9. The front desk staff was superb.

"Wonderful experience " Read full review on TripAdvisor 2/7/2012 Vote

10. The front desk service was excellent at check in and check out.

"Nice renovations - clean " Read full review on TripAdvisor 1/23/2012 Vote