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Rank
37th
Out of 504

aloft San Antonio Airport

Average Price: $147  
 
Hotel Class:
838 NorthWest Loop 410
San Antonio, 78216 View map  
3-Star Hotel Rank: 11 of 111
Average review rating: 4.29
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (43) , Travelocity (7) , TripAdvisor (97)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 9 comments. 
100% wrote positive comments about towel
The following words were used in comments with Towel:
clean (2)   equipment (2)   new (2)   night (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. After a call to housekeeping the service guys brought us new towels, but when they came to replace the dirty comforter, they noticed stains on that one as well.
"Mixed Review " Read full review on TripAdvisor   11/18/2011 Vote      
2. However, when we returned at 9pm on the third night, our room had not been cleaned and after SEVERAL phone calls to the desk we were finally able to get clean towels, though they did not pick our old ones up or our trash.
"new but with kinks & not kid friendly " Read full review on Expedia   3/25/2009 Vote      
3. We had to ask several times for extra towels for the 3 of us, and, unless you put the towels on the floor, they didn't tend to bring enough back.
"ok, but not what i expected... " Read full review on TripAdvisor   7/28/2010 Vote      
4. Also, there's no place to hang the hand towel in the sink area.
"A Place To Sleep " Read full review on TripAdvisor   7/25/2010 Vote      
5. Maid service took our towels that were hung up to dry and didn't give us any in return.
"Nice rooms, modern look but ... Just doesn't cut it " Read full review on TripAdvisor   6/11/2010 Vote      
6. There are workout towels, purified water, virtually brand new equipment and weights, and even sanitation napkins for wiping down the equipment.
"Great overall experience at a competative price " Read full review on TripAdvisor   12/31/2009 Vote      
7. The workout room exceeded expectations with towels, yoga mats and piped in music.
"Lofty Aloft " Read full review on Travelocity   4/1/2009 Vote      
8. Problems/complaints included light leakage through the sides of the designer window shades so room had an all night glow from the parking lot, lukewarm to mildly warm showers (complained about but not fixed 2nd night), an annoying bedside Moon Beam alarm clock that glowed all night, and no evidence of recycling other than towel reuse and shower dispensers of shampoo and body wash.
"aloft edgy and unique " Read full review on Expedia   3/31/2009 Vote      
9. The third issue was that there were no bath towels in my room.
"Newness hasn't worn off " Read full review on Expedia   3/23/2009 Vote      
   
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