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aloft San Antonio Airport
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OpinionWell
Rank
37th
Out of 504
aloft San Antonio Airport
Average Price: $147
Check Rates
Hotel Class:
838 NorthWest Loop 410
San Antonio, 78216
View map
3-Star Hotel Rank:
11 of 111
Average review rating:
4.29
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
43
)
,
Travelocity
(
7
)
,
TripAdvisor
(
97
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(18)
bar
(65)
bath
(7)
bathroom
(28)
bathtub
(6)
bed
(61)
bill
(5)
breakfast
(22)
charge
(6)
check in
(25)
check out
(4)
checkout
(3)
closet
(10)
complimentary
(4)
concierge
(3)
deal
(4)
decor
(19)
dinner
(4)
downtown
(16)
fitness center
(5)
food
(15)
front desk
(39)
gym
(9)
highway
(5)
hotel
(289)
housekeeping
(3)
lobby
(50)
location
(44)
manager
(12)
money
(4)
parking
(30)
pool
(40)
price
(24)
rate
(11)
recommend
(16)
restaurant
(25)
room
(241)
room service
(6)
service
(31)
sheets
(4)
shower
(41)
shuttle
(15)
staff
(56)
suite
(3)
towel
(9)
tub
(6)
value
(7)
walk
(20)
walk in
(7)
wireless
(11)
See more
Service
Appears in 31 comments.
64% wrote positive comments about
service
The following words were used in comments with
Service:
bad
(2)
bar
(3)
busy
(2)
clean
(4)
customer
(4)
desk
(5)
excellent
(3)
fairly
(2)
friendly
(6)
great
(5)
lobby
(2)
management
(2)
modern
(3)
need
(2)
nice
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
I've stayed at this Aloft several times and always find it friendly, clean and providing excellent
service
.
"San Antonio Airport Hotel "
Read full review
on
TripAdvisor
3/10/2012
Vote
2.
Service
was good without complaints for my varied requests.
"Convenient, modern, amenities galore "
Read full review
on
TripAdvisor
3/2/2012
Vote
3.
Having worked in the
service
industry myself, giving great customer
service
can fix any problem.
"Terrible! Nothing, I mean, NOTHING, like the pictures online. "
Read full review
on
TripAdvisor
2/18/2012
Vote
4.
I was very impressed with his attention to
service
given that we're in the business of hospitality.
"Exceptional staff and service "
Read full review
on
TripAdvisor
2/13/2012
Vote
5.
The front desk staff at the Aloft was by far and away the best at customer
service
that I've ever dealt with.
"Best Staff Ever "
Read full review
on
TripAdvisor
8/12/2011
Vote
6.
And when I say same, I mean a clean, fairly priced, friendly
service
d establishment.
"Stay at an Aloft, you've stayed at them all "
Read full review
on
TripAdvisor
2/21/2011
Vote
7.
And when I say same, I mean a clean, fairly priced, friendly
service
d establishment.
"Stay at an Aloft, you've stayed at them all "
Read full review
on
TripAdvisor
2/21/2011
Vote
8.
I am taking the time to write this review because the front desk manager, Josh, provided excellent above and beyond
service
when a taxi did not show up for me.
"Convenient Location Excellent Service "
Read full review
on
TripAdvisor
9/19/2010
Vote
9.
This is supposed to be baby W but they get
service
help from Walmart.
"Is it just me?? "
Read full review
on
TripAdvisor
6/28/2010
Vote
10.
The
service
was wonderful and friendly.
"Great hotel for traveling with dogs "
Read full review
on
TripAdvisor
7/20/2009
Vote
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