aloft San Antonio Airport, San Antonio, Charge

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Rank

37th

Out of 504

aloft San Antonio Airport	Average Price: $147 Check Rates

Hotel Class:

838 NorthWest Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 11 of 111
Average review rating: 4.29

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (43) , Travelocity (7) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) bar (65) bath (7) bathroom (28) bathtub (6) bed (61) bill (5) breakfast (22) charge (6) check in (25) check out (4) checkout (3) closet (10) complimentary (4) concierge (3) deal (4) decor (19) dinner (4) downtown (16) fitness center (5) food (15) front desk (39) gym (9) highway (5) hotel (289) housekeeping (3) lobby (50) location (44) manager (12) money (4) parking (30) pool (40) price (24) rate (11) recommend (16) restaurant (25) room (241) room service (6) service (31) sheets (4) shower (41) shuttle (15) staff (56) suite (3) towel (9) tub (6) value (7) walk (20) walk in (7) wireless (11)

Charge

Appears in 6 comments.

100% wrote positive comments about charge

The following words were used in comments with Charge:
nice (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Especially the nice pool table (free of charge) in the lobby.

"Fun place to stay! " Read full review on TripAdvisor 8/1/2010 Vote

2. but the charge was still there until a manager got involved and fixed it and removed the extra charge.

"Is it just me?? " Read full review on TripAdvisor 6/28/2010 Vote

3. Front desk said the extra charge was put on my bill but then removed and they printed out a receipt to show me.

"Is it just me?? " Read full review on TripAdvisor 6/28/2010 Vote

4. What really bothers me is that we had used this hotel before and the attitude of the management team was that they didn't care about our comfort or well being but they were still going to charge us full price and make their profits.

"Never been treated this badly " Read full review on Travelocity 4/1/2010 Vote

5. The Aloft's staff was very nice and they did not charge anything to my credit card (we stayed there less than 45 minutes).

"Not the Place for Me " Read full review on TripAdvisor 8/29/2009 Vote

6. With a limited number of hotels that welcome dogs, this one welcomes them and there's not even an extra charge.

"Great hotel for traveling with dogs " Read full review on TripAdvisor 7/20/2009 Vote