aloft San Antonio Airport, San Antonio, Manager

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Rank

37th

Out of 504

aloft San Antonio Airport	Average Price: $147 Check Rates

Hotel Class:

838 NorthWest Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 11 of 111
Average review rating: 4.29

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (43) , Travelocity (7) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Manager

Appears in 12 comments.

40% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) generous (2) management (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I asked for the manager, a very nice lady who listened about everything, only to tell me she had been here a week.

"Bar Person Tried to ban me from the hotel for asking DIRECTIONS " Read full review on TripAdvisor 2/24/2012 Vote

2. I am taking the time to write this review because the front desk manager, Josh, provided excellent above and beyond service when a taxi did not show up for me.

"Convenient Location Excellent Service " Read full review on TripAdvisor 9/19/2010 Vote

3. Note sent to general manager:We had our culinary team from throughout the United States in for training at the Culinary Institute last week.

"Exceptional staff and service " Read full review on TripAdvisor 2/13/2012 Vote

4. I coordinated all the details with your sales manager, Daniel Morgan.

"Exceptional staff and service " Read full review on TripAdvisor 2/13/2012 Vote

5. Seamed like there was no manager to get people motivated.

"Not all that great " Read full review on TripAdvisor 4/12/2011 Vote

6. but the charge was still there until a manager got involved and fixed it and removed the extra charge.

"Is it just me?? " Read full review on TripAdvisor 6/28/2010 Vote

7. The following day I met with the manager.

"Sleep on the floor and pay full price!!!!!! " Read full review on TripAdvisor 4/26/2010 Vote

8. Final vote within our group of mid level managers from a Fortune 500 company (which I assume to be typical of most business travelers).

"Should be called "ALOUD" -- not "ALOFT" " Read full review on TripAdvisor 2/20/2010 Vote

9. I left several messages for the general manager, who always seemed to be in a meeting.

"Don’t stay here " Read full review on Expedia 6/14/2009 Vote

10. I have also stayed at downtown Dallas Aloft and had bad service and rude managers there.

"Is it just me?? " Read full review on TripAdvisor 6/28/2010 Vote